Facilities Support Specialist II - HSC (Johns Hopkins Facilities & Real Estate)

We are seeking a Facilities Support Specialist II - HSC who will perform a variety of tasks related to room set-ups, floor care and custodial duties. Support Specialist II will perform the following but not limited to cleaning offices, meeting space, outside areas, and various floor types; move furniture and equipment for events, perform set-ups and break downs before and after events; and operate equipment to perform these tasks.

Specific Duties & Responsibilities

• Operates designated equipment to include lifts, auto-scrubbers, burnishers, buffers, carpet extractors to strip, scrub, and shampoo and wax floors, all surface cleaners, or other larger mechanical machines needed to support facility operations of assigned facilities.
• Utilize automated floor cleaning equipment according to schedule for cleaning of large area of floor surface.
• Uses the proper procedures on carpet and upholstering (shampooing, damp surface, extractions, spot cleaning, vacuuming, etc.).
• Performs maintenance and restorative processes for all floor surface types.
• Cleans, sweeps, vacuums, and polishes floors. Uses various tools, equipment, and cleaning materials to include, but not limited to hand power scrubbing and polishing equipment, small and large vacuum cleaners, large commercial type buffer, broom, dustpan, wet and dry mop, bucket mop wringer, special cleaning solution, and chemical cleaners.
• Cleans identified or assigned areas/spaces with required cleaners and disinfecting solutions to industry standards.
• Cleans walls, window, window blinds and shade, vents, ceilings and doors. May work from ladders, scaffolding, lifts or other similar equipment.
• Replenishes paper towels, soap, toilet tissue, linen, and other supplies as required.
• Inspects exterior and interior of building for service issues and report all damages, malfunctions and needed repairs to supervisor.
• Removes trash from assigned areas. Moves furniture, miscellaneous equipment, supplies and/or recyclable materials, empties large and small trash containers, removes miscellaneous debris and discarded building materials such as a broken plaster, wood, and brick.
• Transports biohazard containers (if needed) to designated area.
• Removes snow, ice and debris from exterior spaces to include patios but not building entrances, sidewalks and other areas as required.
• Maintains assigned equipment and work areas in clean and orderly condition.
• Observes safety precautions and properly uses equipment and products.
• Sets up and removes furniture, miscellaneous equipment and supplies required for meetings and events.
• Ensures a flawlessly executed event though accurate and timely setup, and breakdown of event.
• Performs other duties as assigned.

Customer Service

• Strives to exceed the expectations and needs of the internal and external customers.
• Maintains a positive relationship with all clients through effective communication
• Monitors events and for refreshing duties or change overs.

• High school diploma or equivalent preferred.
• One or more years of experience in events set-up and custodial operations.
• Valid driver’s license with a good driving record.

Knowledge, Skills & Abilities

• Ability to work in a fast-paced environment.
• Ability to interact and/or work with faculty, students, staff, and visitors in a respectful and courteous manner.
• Ability to work, collaborate and communicate with effectively as a team.
• Ability to work alone or in a team setting.
• Ability to understand and follow oral and written instructions including diagrams.
• Ability to read and write such as to be able to read labels on cleaning and detergent materials, disinfecting solutions, and so forth.
• Ability to operate large, powered vacuum cleaners, cleaning and buffing equipment and other equipment as needed.
• Ability to ascend/descend stairs on a regular basis to sufficiently clean them.
• Ability to lift, carry or otherwise move and position objects and materials weighing up to 50 lbs.
• Ability to stand, walk or otherwise move about campus on a continuous basis.

***This is a Bargaining Unit position. All newly hired employees in Bargaining Unit positions shall be considered “probationary” employees until completion of 90 calendar days of employment. The university will notify the employees’ union.

Classified Title: BU Facilities Support Specialist II-SSR 
Job Posting Title (Working Title): Facilities Support Specialist II - HSC (Johns Hopkins Facilities & Real Estate)   
Role/Level/Range: SEMSKIL5/01/BU  
Starting Salary Range: $19.00 per hour, increases to $22.00 after 12 months 
Employee group: Full Time 
Schedule: varies 
FLSA Status: Non-Exempt 
Location: Homewood Campus  
Department name: Custodial Services   
Personnel area: University Administration