Fairfield HomeCare Business Office Manager

The Business Office Managers (BOM) plays a crucial role in ensuring smooth operations in all office activities for over 250 staff and patients in a Hartford HealthCare at Home (HHCAH) home health or hospice agency. The BOM is responsible for coordinating all office activities including\: medical records, data entry, maintaining patient records, preparing for all meetings, coordinating all telephone calls and maintaining sufficient office supplies. The Office Manager is responsible to the Executive Director and and assists with\: direct patient expenditures coordination, employee time sheets, personnel records and billing.

Manage all administrative and organizational functions of a certified or hospice agency office including:
• Supervise clerical, HR, billing, and intake staff assigned, delegated, and/or reporting to the Business Office Manager role; conducts regular 1\:1’s with direct reports; participates in annual evaluations.
• Order and maintain accurate records of medical equipment and supplies. 
• Responsible for informing staff of any changes, updates, etc., regarding admissions; discharges, visits, schedules; and clinical meetings as directed by the Executive Director, Director of Clinical Services and/or Administrator. 
• Responsible for assisting with audits of patient information. 
• Inputs data into computer for billing purposes. 
• Responsible for gathering and recording staff members’ DSRs. 
• Tracks admission, discharge, IDTs, certification and re-certification dates on all patients. 
• Maintains accurate mailing lists of employees; patients; volunteers, Medical Directors, physicians and nursing facilities and forwards any changes to the Corporate Office.

Manage various vendor and volunteer relationships associated with business operations. 

Communicates effectively on the telephone with patients, families and staff. 

Participates in and assists with community activities, i.e., health fairs, conventions, community education programs, etc. as assigned by Program Director, Director of Clinical Services and/or Administrator

Minimum Requirements:

Associates degree in business management or other related field.

Two years data entry experience. Previous billing and computer experience in health care setting.

Preferred Requirements:

Bachelor’s degree in business management or other related field.

Three years data entry experience. Previous billing and computer experience, preferably in home health or hospice setting; Previous health care related billing experience.