Family Connections Case Aide

The Case Aide is responsible for assisting families to meet concrete needs to increase safety, reduce risk and promote wellbeing utilizing the Family Connections model of practice. The Case Aide works closely with a team of Case Planners and Supervisor to insure all responsibilities are carried out in accordance with model fidelity and the standards of Family Connections, ACS and Astor Services. We offer strong supervision, rich professional development and the opportunity to learn an evidence informed practice

model: Family Connections.

Job Responsibilities:

• Serve as the initial point of contact for potential clients and their families seeking Preventive services.
• Complete intake documentation for auditing and case planning purposes. 
• Work collaboratively with a team of Case Planners and Supervisor to provide assessment, goal setting, interventions and case management to prevent foster care and promote wellbeing.
• Learn the Family Connections (FC) practice model by participating in FC training, coaching and case consultation.
• Adhere to fidelity of the FC model: Work within model structure regarding case contacts, interventions, supervision, documentation and length of treatment.
• Conduct home and office visits and accompany clients to appointments with housing, public benefits, court and other service providers.
• Provide outreach, referrals, escort and advocacy to connect families with resources, increase economic stability and prevent eviction.
• Assist families to complete applications and documentation as needed.
• Request collateral documentation from schools, medical providers and other service providers.
• Support team to assess safety and risk and assist to implement crisis management plans and safety plans as needed.
• Develop positive collaborative relationships with community based resources on behalf of program.
• Assist to implement groups and social activities for clients including providing child care during groups as needed.
• Complete all required documentation and data entry within deadlines.
• Utilize mobile technology to complete documentation.
• Attend individual and group supervision and all necessary meetings and trainings.
• Provide administrative support to office as needed: reception, filing, and other responsibilities as assigned.
• Demonstrate strong sensitivity to cultural and socioeconomic diversity.
• Commit to being an active contributor to the vision and mission of the program.
• Work to create and support a respectful learning environment.

What we provide:

• 4 weeks paid vacation annually.
• 13 paid holidays. 
• 4 personal days.
• 1 sick day per month, accruable to 150 days.
• Fully paid individual LTD and life insurance.
• Eligible for participation in agency medical and dental plan both individual and family, with small employee contribution.
• New longevity incentives.
• Opportunities to make a difference in the lives of children and families in need.
• Collaboration with a team of dedicated professionals in a supportive and dynamic environment.
• Room for growth and advancement within the organization.

Join Astor Services – Apply Now!

Do you meet the qualifications above? Are you ready to take the next step in your career and join a mission-driven organization dedicated to improving the lives of children and families? We want to hear from you! Your credentials and compassion can bring about positive change for a child in need. Apply now to become a part of the Astor Services team.

Astor Services, a leading provider of behavioral and mental health services in the Hudson Valley and The Bronx, is dedicated to nurturing the emotional and mental well-being of children, adolescents, and families. With a history spanning over seven decades, we are committed to providing comprehensive care and support to help our clients thrive. 

Want to know why our team loves working at Astor? Check out our website for our employee testimonials and discover their stories!

You must have:

· High school diploma or GED; Associate degree preferred.

· 1-2 years working in Preventive Services or fast case setting.

· Seeking candidates bilingual in Spanish.

· Some evening hours required.

· Excellent organizational, written and oral skills.

· Proficient in Microsoft Office.

· Commitment to working from a strength based perspective.

· Must be able to travel.

· Strong writing and communication skills. 

You should have:

· Previous human services experience preferred.