Family Service Worker - Head Start Program (Great opportunity/benefits and workplace)

PRIMARY FUNCTION

Assesses the needs of Early Head Start/Head Start families and assists them in accessing necessary social, educational, recreational and health services through Early Head Start/Head Start and other community resources.

KEY ROLES (Essential Job Responsibilities):

Primary Job Responsibilities:

• Assists with the program's outreach, recruitment and enrollment activities.


• In collaboration with other staff, as appropriate, assess each family's need for social services; develop an individualize plan that responds to the family's need; deliver and/or coordinate the delivery of needed social services to each family; review and update.


• In conjunction with other types of contacts, makes a sufficient number of home visits to each family as assigned.


• Refer families to community agencies/programs; assess accessibility, relevance and usefulness for assistance received.


• Works with center to conduct Parent Meetings at assigned center.


• Participates in workshops, conferences, team meetings and training sessions provided by the program, and pursue professional development opportunities.


• Maintain accurate, objective, timely and confidential records in children's files and database system, documenting all family, staff and agency contacts; disseminate appropriately.


• Ensure comprehensive, timely two-way communication between parents, Early Head Start/Head Start staff, and as appropriate, community individuals and organizations.


• Works cooperatively with all Content Areas to ensure compliance and service needs are met for children and families.


• Demonstrates positive work ethic.


• Maintain confidentiality in accordance with agency policy and legal


• Performs other reasonably related business duties as assigned by immediate supervisor or other management staff.

Skills / Knowledge Required

• High School Diploma or equivalent.


• At least one college course in Human Services.


• At least two years' experience in a related field.


• Family Service Worker Credential preferred; otherwise required within the first year of employment.


• Ability to recognize emergencies and areas where action is necessary.


• Collect, organize, record and process information quickly and efficiently.


• Prepare and maintain written records and reports.


• Work independently of direct supervision.


• Maintain confidentiality and a professional demeanor at all times.


• Demonstrate respect for individuals and groups with varied cultural, racial, ethnic, religious and linguistic identities or backgrounds.


• Valid Massachusetts Driver's license and access to a car (not belonging to another staff member).


• Strong computer skills, including internet, email and Excel, and the ability to learn new systems as required.


• Strong time management skills.


• Strong written and verbal communication skills.


• Ability to make required home visits and to access various community organizations.


• Must be willing and able to work flexible hours in order to meet program commitments which may of necessity take place during hours outside of the usual work day.


• Must meet other qualifications as may be outlined in the Head Start Performance Standards.

Schedule:

Monday through Friday - 35 hours per week - full year program.

***payrate is based on educational level**