Federal/State Exchange Unit (FSEU) Supervisor (PUBLIC SERVICE ADMINISTRATOR OPT. 2)

Position Overview

Would you like to work for a professional organization which provides steady hours and an exceptional benefits package? How about a workplace with career and personal growth opportunities?  Then consider working for the Illinois Department of Revenue. We are hiring a Federal/State Exchange Unit (FSEU) Supervisor (Public Service Administrator option 2) for our Audit Bureau in Springfield, Illinois. This position is responsible for overseeing staff involved in reviewing, examining, comparing, and analyzing finalized income tax returns. If you have at least 3 years of experience in accounting, finance, or training in the tax auditing of books, records, and documents, then we want you! Don’t let this opportunity pass you by. Apply now before time runs out!

Essential Functions

• Under general direction of the Lifestyle/Nexus/Discovery (LND) Manager and Audit Discovery & Recovery Division Manager, plans, manages, and directs the activities of a professional staff engaged in reviewing, examining, comparing, and analyzing copies of finalized Internal Revenue Service (IRS) audits on individual, corporate, fiduciary and partnership income tax returns.


• Provides guidance and assistance to subordinate staff in resolving unusual, unique, questionable technical problems, or cases based on accounting records and/or evidence presented.


• Attends and participates in Division staff meetings.


• Responds to written and/or telephone inquiries from taxpayers, explaining adjustments made to returns and liabilities shown on Department notices.


• Serves as full line supervisor.


• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to four years of college, with coursework in accounting or finance.


• Requires prior experience equivalent to three years of progressively responsible administrative experience in accounting, finance or training in the tax auditing of books, records and documents of corporations, partnerships and individuals.

Preferred Qualifications

• Three (3) years of experience working with current Illinois and federal tax laws, rules and regulations.


• Three (3) years of professional supervisory and/or management experience directing operations and work activities of staff (i.e., assigning work, writing, and serving performance evaluations, including setting objectives, approving benefit time use, grievances, initiating discipline etc.).


• Two (2) years of experience working with Federal Income Tax Act and the ability to relate its provisions to specific issues.


• Advanced proficiency with Excel or similar spreadsheet processing software.


• Two (2) years of experience working with forms and documents utilized in the processing of tax returns and supporting documents.


• Advanced proficiency with Adobe Acrobat Pro or similar document processing software.


• Two (2) years of experience working with GenTax or similar tax processing software.

Conditions of Employment

• Requires the ability to successfully complete a tax compliance and fingerprint-based background check.


• Requires ability to travel in the performance of duties, with overnight stays as appropriate. Requires appropriate, valid driver’s license.


• Requires access to an automobile.


• Requires the ability to use and secure a state issued mobile device, e.g., cellular phone, laptop computer, tablet, etc.


• This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.


• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Agency Statement

The Illinois Department of Revenue (IDOR) is responsible for administering the state's tax laws and collecting taxes in a fair, consistent, and efficient manner. Their goal is to provide accurate, timely, and reliable funding and information to both state and local communities. By implementing best practices, IDOR works to continuously improve and enhance accuracy, efficiency, and productivity across all areas of operations and tax administration. In doing so, they aim to earn respect, deliver value, and serve as a trusted source of information for the public.

IDOR is a professional governmental entity that prioritizes its employees and actively invests in their success through comprehensive training and engagement. As the proud Platinum recipient of the 2026 Bell Seal for workplace mental health, IDOR cultivates an environment that encourages open dialogue and collaboration on mental health issues. With a strong commitment to diversity—both culturally and professionally—IDOR believes that this inclusive approach leads to a more productive workplace, ultimately benefiting the citizens and taxpayers of Illinois.

Economic Interest Reporting:

This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.