Female Field Laboratory Representative (FLR)

Dominion Diagnostics is the premier provider of comprehensive clinical quantitative urine drug testing, medication monitoring, and support services nationwide. Serving hundreds of clients in a variety of medical specialties, we provide actionable information to improve patient care and medical outcomes in the treatment of Chronic Pain and Addiction Medicine. While our main headquarters is located in North Kingstown, Rhode Island, we have employees located throughout the country.

Position Overview: We are seeking a Field Laboratory Representative (FLR) to join our team at the Ellsworth Patient Service Center. This full-time, entry-level medical field position plays a vital role in our quantitative drug testing analysis.

Schedule:

MONDAY 8:00 AM - 6:30 PM, WEDNESDAY 8:00 AM - 5:00 PM & THURSDAY 8:00 AM - 6:30 PM

Key Responsibilities:

• Provide a welcoming and professional experience for all patients.
• Collect urine specimens while adhering to company policies and procedures.
• Accurately enter patient and requisition data into electronic systems.
• Maintain inventory of collection supplies and reorder as needed.
• Ensure all documentation is completed with a high level of accuracy.
• Adhere to HIPAA regulations and company compliance policies.
• Work efficiently as part of a collaborative laboratory team.
• Maintain a clean and organized office space.

If you are detail-oriented, customer-focused, and eager to gain experience in the medical field, we encourage you to apply!

Excellent Benefits: Our comprehensive benefits package includes medical, dental, and vision coverage; a 401k plan with an employer match, paid time off; employer-paid life and disability insurance with additional buy-up coverage options; tuition and continuing education reimbursement; and other voluntary benefits. In addition, an annual bonus may be paid to eligible employees based on organizational and individual performance. Employees and their family members have full access to our Employee Assistance Program, which includes resources for work/life solutions, such as one free legal consultation and referrals for emotional support/counseling.We have several employee recognition programs and were awarded Best Places to Work in RI for the past 4 years in a row and most recently Great Places to Work Certified 2024 a national recognition!

Qualifications & Requirements:

Candidates who wish to apply for this opportunity should possess the following:

• Punctuality and reliability, with a strong commitment to consistent attendance.
• Exceptional customer service skills to ensure a positive experience for patients and clients.
• Strong communication abilities, both written and verbal, with the ability to remain professional, calm, and courteous under pressure.
• Basic computer and data entry skills, including proficiency in Microsoft Office, email communication, and internet applications.
• Ability to perform physical activities such as frequent walking, sitting, bending, lifting, stooping, kneeling, reaching, twisting, and squatting.

Dominion Diagnostics is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.