Field Patient Service Representative

Are you looking for a career that offers autonomy, flexible scheduling, and the chance to make a real difference in patients’ lives?

At JIMM, you can thrive in a dynamic, patient-focused environment while gaining experience that can serve as a pathway to a lucrative career in medical sales or continued healthcare service.

As a Field Patient Service Representative (PSR), you’ll play a vital role in the orthopedic recovery process. You’ll deliver, fit, and instruct patients in the use of durable medical equipment (DME), helping them recover from injuries or surgery. This is a great opportunity for individuals passionate about healthcare, rehabilitation, and patient support.

Why Join Us?

· Flexible scheduling      – Ideal for full-time or side gig seekers

· Autonomy      – Work independently in the field

· Career starter      – Build skills and gain experience in healthcare and medical sales

· Make an impact      – Help patients achieve lifestyle and recovery goals

Compensation & Benefits

· Full-time salary:      $38,000–$55,000/year (based on experience, skills, and education)

· Part-time options      available with some benefits below

· Full-time Benefits package includes:

• 401(K) with company match
• Company-paid life insurance & short-term disability
• Paid holidays, birthday, and PTO
• Choice of medical insurance plans (with dental/vision options)

What You’ll Do

· Deliver, fit, and instruct patients on orthopedic DME in the field

· Build and maintain strong relationships with referring healthcare providers

· Gain hands-on experience in orthopedic rehabilitation and patient education

· Manage schedule, travel to patient sites, and provide top-tier service

· Participate in an on-call rotation (some nights/weekends)

Career Growth

This role is a stepping stone to potential advancement in:

· Medical sales

· Healthcare service and delivery

· Rehabilitation and therapy support fields

If you're ready to make a difference, grow professionally, and work with a small, supportive team, apply today to join JIMM as a Field Patient Service Representative! 

What We’re Looking For

· Proficient in basic software (Outlook, email, calendar apps)

· Able to use a tablet and smartphone efficiently

· DME, patient care, or rehab-related experience is a plus, but not required

· Background in sports medicine, kinesiology, exercise science, physical therapy, or athletic training is highly valued

· Must be organized, communicative, and self-motivated

· Able to lift up to 50 lbs. unassisted

Must have a valid driver's license, reliable vehicle, and insurance with at least 2x state minimum liability coverage