Field Property Claims Adjuster II - Northern, IN

Indiana Farmers Insurance is currently seeking an experienced, customer-oriented Field Property Claims professional to join our Claims Team and serve customers in communities throughout the assigned territory. In and around South Bend, Fort Wayne, Logansport areas (Northern Indiana)

We are looking for a customer-focused claims professional who enjoys working independently, building relationships, and delivering fair, timely claim resolutions that make a meaningful difference, for our customers when it matters most.

This role offers the opportunity to handle a diverse mix of personal, commercial, and farm property claims, including unique agricultural risks. As a trusted field representative, you'll investigate losses, evaluate coverage, prepare property estimates, and guide customers through the claims process with professionalism and care.

Benefits for the Field Property Claims Adjuster II:

• Free Health insurance
• Free Dental insurance
• Free Vision insurance
• Free Life insurance
• Free Short-Term & Long-Term Disability insurance
• 2% 401k Company Match
• 11% 401k Company Contribution
• Excellent Paid Time Off
• Generous paid time for Parental Leave
• Day of Service
• We promote from within our widely-talented workforce regularly and consistently offer opportunities to learn and grow
• Student Loan Assistance Program
• Educational Incentive Program
• Several committees to explore, to help you make and keep connections
• Two robust Employee Assistance Programs for you and your family
• Flexible Work Arrangements that include work locations in the office, hybrid schedules and fully remote. The type of arrangement available is determined by the position and business needs
• Matching funds of up to $100 annually are available from the company for your favorite charitable organization
• Associate recognition awards, fun gatherings, and opportunities to make friends are part of our culture
• An on-site fitness center, as well as free and convenient parking, make life easier

Qualifications and Responsibilities for the Field Property Claims Adjuster II:

• Field property claims experience, preferably with an insurance carrier
• Strong expertise in inspecting, evaluating, and estimating structural property losses across a variety of property types, including safely accessing roofs, basements, crawl spaces, and other loss locations as needed
• Ability to investigate, evaluate, negotiate, and resolve personal, commercial, and farm property claims from first notice through settlement
• Skilled in interpreting insurance policies, endorsements, and coverage provisions to make sound claim decisions
• Experience identifying and referring potentially fraudulent claims for further investigation
• Strong analytical, investigative, and problem-solving abilities
• Exceptional communication and relationship-building skills, with a customer-focused approach and the ability to effectively manage expectations, navigate difficult conversations, and deliver outstanding service throughout the claims process
• Valid driver's license with an acceptable motor vehicle record
• Working knowledge of Xactimate or similar estimating software, preferred
• Experience handling farm property claims, agricultural structures, equipment, and farm exposures, preferred
• College degree, preferred
• Industry designations such as CPCU, AIC, SCLA, or other insurance-related credentials, strongly preferred

Why work for Indiana Farmers Insurance?

Imagine working for an employer like this:

• An average associate retention rate of 95% over the last 5 years
• Financially stable as shown by our A- (Excellent) rating by AM Best
• Truly customer focused
• A strong legacy of excellent performance throughout our 149 years in business!

For more information about Indiana Farmers Mutual Insurance Company, please go to https://insurance.indianafarmers.com/about-us.

Indiana Farmers Insurance is an equal opportunity employer!