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Field Service Engineer

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Job Description - Field Service Engineer

Our client is currently seeking a Field Service Engineering Technician for their
Semiconductor business in San Jose, CA, to support their semiconductor
equipment in the field. Candidates will perform technical support of the high
vacuum equipment for PVD and related robotics.

Responsibilities

  • Monitor, inspect, setup, calibrate, and maintain semi-conductor
    process equipment in the field to prevent equipment down time.

  • Troubleshoot hardware and software related issues and implement
    Solutions

  • Collect data for software related issues and discuss with global
    Headquarters

  • Document all maintenance activity and provide field service reports
    Install equipment control software and maintain record of software
    revision history

  • Participate in the installation of equipment at customers' sites.

  • Monitor stock level of service parts and equipment to ensure
    adequate inventory is available for repair work.

  • Provide training and assistance to other technicians.

Qualifications

  1. AS degree is required, Bachelors degree in engineering is
    Preferred.

  2. Two-three - 2-3 years of experience with PVD or semiconductor vacuum equipment

  3. Candidates without AS or BS may be considered with equivalent
    experience in the same field

  4. Multi chamber cluster systems and robotics experience is highly
    Preferred

  5. Ability to understand electrical and mechanical drawings for
    Troubleshooting

  6. Experience with PLC and other software applications is a plus

  7. Ability to work independently following 3-6 months of on-the-job
    Training

  8. Must have analytical skills for problem analysis and resolution

  9. Decide on problem solving road map and follow methodical means to
    Resolution

  10. Decide and recommend spare and consumable parts for PMs and repairs

  11. Ability to work flexible shifts

  12. Requires ability to lift approx. 50 lbs.

  13. Bilingual Communication skills helpful but not required.(Japanese/English)

  14. Ability to sustain substantial amount of standing, walking, typing,
    grasping, talking, and hearing, as well as occasional kneeling,
    crouching, stooping, reaching, pushing, pulling and climbing stairs
    or ladder.

  15. Ability to work in a time sensitive situation with quick resolution.

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