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Field Service Engineer

Job Description - Field Service Engineer


  •   Provide repair of Ambrell equipment both in-house and at customer sites for current product lines and legacy equipment
  •   Provide technical systems and applications training to customers both in-house and at customer sites, including classroom      and hands on training.
  •   Start-up assistance of Ambrell equipment in the field including applications setup and testing 
  •   Supports repair of customer equipment in house when not traveling.
  •   Customer interaction and remote triage, troubleshooting and diagnostics daily. 

Requirements

  •   Knowledge of troubleshooting techniques and familiarity with troubleshooting equipment is necessary.
  •   Must be able to read and understand schematic wiring diagrams, test procedures, water flow diagrams and-lay out drawings, and be able to check mechanical work to blueprint (CAD drawings).
  •   Ability to troubleshoot to the component level.
  •   Good organizational skills required. Paperwork must be complete, prompt, and accurate.
  •   Direct customer contact is a primary responsibility of this position.
  •   Applicant must be willing to travel up to as much as 50%, including domestic and international. 
  •   Previous experience in induction heating desirable but not required.
  •   Must be physically capable of strenuous work and working in extreme conditions.
  •   Good written and verbal communications skills required. 

Electronic background experience in:

  •   Proficient use of DMM, oscilloscope, power logger, hi-pot tester
  •   Temperature monitoring equipment including temperature controllers and pyrometers desirable
  •   Analog, digital and microprocessor circuits
  •   Power devices and related circuits
  •   Motors and general AC wiring
  •   PLC operation (desirable, not required)
  •   PCB Soldering to IPC-610 (desirable, not required)

Mechanical background experience in:

  •   Mechanical fixturing
  •   Temperature, pressure, and water flow circuits and monitoring equipment

Salary Description

$ 27.00-$30.00/hour

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