Field Service Technician

The Field Service Technician performs basic/routine customer support activities involving the installation, modification, repair, and preventive maintenance of our systems at customer sites. While travel may be extensive at times, most of the time is spent building the equipment at our facility in Dracut. Overtime is guaranteed while on service/installs, and all expenses while traveling are covered by the company.

Primary Duties & Responsibilities:

• Soldering
• Wiring control panels from schematics.
• Coordinate weekly with production to meet customer and inventory demands.
• Read prints, schematics, diagrams to determine methods and sequences of assembly.
• Operate small cranes to transport or position large parts.
• Position, align and adjust parts for proper fit and assembly.
• Inspect, test, and adjust completed units to ensure that units meet specifications and customer order requirements.

• Assembly – Assemble equipment, and sub-assemblies.
• Quality Control – Conduct tests and inspections of products to evaluate quality or performance.
• Equipment Selection – Determine the kind of tools and equipment to do a specific task.
• Troubleshooting – Determine the cause of operating errors and decide corrective action.
• Attention to Detail and following directions.
• Requires excellent systematic troubleshooting skills utilizing a structured and comprehensive process to determine the root cause of an outage, with the ability to handle problems independently and implement corrective action.
• Must be available and willing to travel domestically and internationally as needed. Depending upon business needs, travel can vary greatly.
• Requires excellent systematic troubleshooting skills utilizing a structured and comprehensive process to determine the root cause of an outage, with the ability to handle problems independently and implement corrective action.

Education/Experience: 

• The candidate should have a minimum of five years’ work experience with a strong mechanical and electrical background.
• Preferably 3 – 5 years of experience as a Mechanical Assembler, but on-the-job training will be supplied.
• Ability to work independently or with a team and willingness to take on numerous assignments.

ADA (Americans with Disabilities Act) Statement

The ADA defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer.