Field Service Technician

Mission of the Role

This position exists to build, commission, troubleshoot, and optimize industrial food processing equipment for major North American manufacturers.

When production lines go down, the cost can exceed $40+ per minute. The mission of this role is to ensure equipment is assembled correctly, commissioned efficiently, and supported professionally—minimizing downtime and maximizing customer confidence.

You are not only servicing machinery—you are representing the organization in the field.

Why This Role Matters

As demand grows, we need a technician who can:

• Take ownership of full equipment builds in the shop
  

• Travel to customer facilities to commission and train
  

• Diagnose and troubleshoot PLC -driven systems
  

• Deliver a high -level, professional customer experience
  

This hybrid role is ideal for someone who values both structured shop work and the autonomy and visibility of field service.

What Success Looks Like (Performance Objectives)

Within the first year, you will:

The Bottom Line

This is not a road -warrior -only position, and it’s not a static bench technician role. It’s a balanced, high -impact technical position for someone who wants ownership, travel, and the opportunity to become a trusted technical authority in a specialized industrial space.

If you take pride in solving problems, enjoy working directly with customers, and want a mix of shop -based build work and field execution—this role delivers both challenge and growth.

#LI -BN1

Requirements

Electrical & Controls (Preferred Strength)

• Experience working with 480V industrial systems
  

• Comfortable performing field wiring to motors and drives
  

• PLC troubleshooting experience (Allen Bradley preferred)
  

• Ability to modify/load programs and troubleshoot HMIs
  

• Understanding of VFDs and motor control systems
  

• Comfortable using a laptop for diagnostics
  

Mechanical

• Light fabrication and mechanical assembly
  

• Proficient with hand tools (ratchets, wrenches, sockets)
  

• Ability to install pumps, motors, and components
  

• Ability to read electrical and mechanical drawings
  

Ideal Profile

• Must have served in the U.S. Army, U.S. Navy, U.S. Marine Corps, U.S. Air Force, U.S. Coast Guard, U.S. Space Force, U.S. Reserves, or U.S. National Guard.
  

• Naturally curious and mechanically inclined
  

• Electrically biased with strong troubleshooting mindset
  

• Calm under pressure when equipment is down
  

• Professional and confident with customers
  

• Comfortable working independently
  

• Enjoys variety: shop structure + field autonomy
  

Travel Expectations

• 50–60% travel
  

• Typically depart Monday morning, return Friday
  

• Installations usually last one week
  

• Occasional short -notice travel for breakdown response
  

• Limited international travel possible
  

Work Environment

• Small, hands -on team (2–3 technicians)
  

• Each technician owns their machine build
  

• Direct access to a technically experienced, hands -on manager
  

• High accountability, high visibility
  

Benefits