Field Service Technician

Are you…

• An experienced technician who can diagnose and repair equipment independently? 
• Someone who takes pride in delivering high-quality, accurate work? 
• Detail-oriented and committed to getting the job done right the first time? 
• A professional who values strong customer relationships and communication? 
• Reliable, accountable, and trusted to manage your own workload? 
• Motivated to contribute to a growing company and make an impact? 

What You’ll Do

• Diagnose, repair, and maintain forklift equipment at customer sites and in the shop 
• Perform routine maintenance and preventative service inspections 
• Troubleshoot mechanical, electrical, and hydraulic issues 
• Communicate clearly and professionally with customers regarding repairs and recommendations 
• Build and maintain strong relationships with customers through reliable service 
• Document service work accurately and completely 
• Maintain and manage service tools and equipment 
• Follow safety procedures and company standards at all times 
• Work independently while coordinating with the service team as needed 

Expected Outcomes (KPI’s)

• Complete repairs accurately and efficiently 
• Maintain high levels of first-time fix success 
• Deliver consistent, high-quality service that strengthens customer relationships 
• Maintain accurate and timely service documentation 
• Meet productivity and service performance expectations 
• Contribute to customer satisfaction, retention, and company growth

Background & Experience

• 3+ years of experience in forklift, heavy equipment, or similar field 
• Strong troubleshooting and diagnostic ability 
• Experience with electrical and hydraulic systems 
• Ability to work independently and manage time effectively 
• Valid driver’s license

Material Handling Inc.’s commitment to you: A family owned and operated business that prioritizes well-being of employees.

• Health Insurance – three different plans to choose from
• Voluntary Dental Insurance
• Voluntary Vision Insurance
• Company Paid Life Insurance
• Additional Life Insurance if desired
• Short & Long-Term Disability
• 401k – with employer match

Additional benefits include: 

• Company Vehicle 
• $200 boot allowance per year
• Overtime pay for any hours worked beyond 8 per day