Field Service Technician

Primary Functions

To assist supervisor with efficient operation of the Field Services Department. Provide courteous customer service. Comply with all policies outlined in employee handbook.

Essential Functions

• Change out meters, check valves and/or meter bottoms as needed
• Meter investigation, troubleshooting and repair
• Assist with service orders and investigation orders
• Change out meter yokes occasionally
• Test water meters in the field or on a test bench
• Perform disconnects and reconnects
• May float/cross-train in other departments
• Emergency duty or on call responsibility
• Other duties as assigned 

GENERAL REQUIREMENTS:

• Must meet residential policy requirements a 45-minute response time to Consolidated Utility District’s main office and maintain that residency status as a condition of their employment. 
• Scheduled On-Call Duty required
• Response to callouts/emergencies is required

KNOWLEDGE/EDUCATION AND EXPERIENCE REQUIRED:

• High school diploma or GED
• Ability to obtain State of TN Water Distribution System Operator Grade II Certificate of Competency within 18 months is desired
• Valid Tennessee Driver’s License and safe driving record
• Good knowledge of Rutherford County is helpful

SKILLS REQUIRED:

• Basic tool, equipment, and vehicle maintenance
• Basic computer skills
• Ability to read and understand construction plans

ABILITIES REQUIRED (work characteristics, behaviors, leadership abilities, etc.):  

• Ability to work in potentially hazardous environments
• Aptitude to follow written and verbal instructions
• Effective, professional verbal and written communication skills 
• Must have initiative and be resourceful in problem solving. 
• Should be detailed oriented, able to focus on task-at-hand. 
• Must be self-motivated. 

PHYSICAL DEMANDS (physical demands under which the job is performed):

• Work is mostly in the field in a variety of settings and weather conditions   
• Typically standing stopping or walking
• Typically bending, crouching, or stooping
• Frequently entering/exiting vehicle
• Frequent lifting of light objects
• Occasional lifting of objects weighing 25 to 50 pounds
• Climbing fences/ladders
• Use of tools or equipment requiring a high degree of expertise.
• Good vision
• Need to distinguish between shades of color 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions