Field Service Technician

Company : Diebold Nixdorf

Job Description - Field Service Technician

Description
Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

Responsibilities

Gains familiarity with Field Service Technician practices and procedures.

With guidance and / or in conjunction with more experienced technicians performs any or all of the following: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures.

Performs hardware repairs on a component level.

Cleans and adjusts mechanical components.

Configures and installs applicable software.

Preventive Maintenance: Performs routine checks according to documented procedures.

Refills consumables as directed.

IMAC/R: Installs, moves, adds, changes and removes hardware and software products.

Customer Training: Instructs and trains customers on usage and operation of installed hardware and software.

Participates in regular hardware and software trainings (on the job, classroom and web based).

Participates in the implementation of measures to achieve agreed KPIs.

Assists with special projects as assigned.

Qualifications

Required Qualifications

Education or equivalent work experience required.
Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services.
Good written and verbal communication skills.
Driver's license and driving record that satisfies DN's fleet requirements.

#LI-RR1

Original job Field Service Technician posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Share Job

Get your Resume Reviewed for Free

Similar Field Service Technician Jobs in the US

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Field Service Technician

Job Description - Field Service Technician

Similar Field Service Technician Jobs in the US

Mobile Apps