Field Service Technician (Access Control) Charlotte North Carolina

Parabit is and has been experiencing explosive growth with its recently developed access control system known as SkimGard. As a result, Parabit is seeking Field Technicians in the North Carolina region. Candidate must have an in-depth knowledge and understanding of Access Control and Analog/IP Surveillance Systems. Knowledge or Door Lock/Exit Equipment; Magnetic Locks, Door Strikes, Touch Door Release Bars, Mechanical Door Release Bars, REX Motion, Exit Button and Key Override Switches and related power supplies.

JOB QUALIFICATIONS:

• 3 - 5 years experience with Installation and Service of:
  
  
  
  • ATM Lobby Card Access Control Systems
  
  
  • Door Lock/Exit Hardware
  
  
  • Analog and IP CCTV Surveillance Systems
  
  
  • Cable Pulls to Local and National Electrical Codes
  
  
  
  


• 3 - 5 years experience with:
  
  
  
  • Operation of power tools (Drills, Sawzall, Jig and Chop Saws, Grinders, etc.) and equipment in a safe, responsible and confident manner.
  
  
  
  


• 3 - 5 years experience with Cable Terminations:


• Data Cat5 Ethernet, Telco RJ11, Punch Down 66/110 Blocks, Coax and B-Nut.


• Driver's license in good standing (2 points or less on record).


• Credit Report in good standing (All credit showing a current status and no judgments, liens or credit in collection.).


• Good verbal and written communication skills.


• Available to work flexible hours including evenings, weekends or holidays (on a scheduled or on-call basis).


• Working knowledge of Excel, Word and Email.


• Locksmith experience a plus.


• Capable of working on a ladder.

PRIMARY RESPONSIBILITIES:

• Complete and submit all forms and reports in a professional and timely manner.


• Prompt communication with dispatcher and dispatch system on the status of all travel and work performed.


• Provide on-call phone, remote and on-site support to service call requests and system installations.


• Maintain vehicle inventory.


• Perform service and installation work to minimize return visits to 2% or less compared to total service/installs performed annually.


• Maintain proper operation of tools required for work performed.


• Maintain company vehicle (scheduled and as required service) with authorized service companies


• Follow company standard dress code.

JOB REQUIREMENTS:

• Must be available to be on-call for remote and on-site service.


• Standard Work Schedule: Monday - Friday 8:00 AM - 4:30 PM.


• Provide remote and on-site support for customers, resellers, suppliers and vendors.


• Ability to work independently.


• Ability to manage and resolve issues/problems and client requests quickly with details of what was reported, what was found upon inspection of the service call request and what was done to repair the service request.


• Willing to take on challenges and learn/train on all equipment installed.


• Ability to prioritize and manage multiple assignments/tasks.


• Completion of paperwork and system data entry of all work performed, and parts used from techs inventory.


• Provide and maintain excellent communication, work performance and organizational skills


• Trade School or equivalent.

Parabit offers comprehensive benefits including:

• Highly Competitive Compensation


• Company Training


• Company Vehicle, Laptop, Credit Card, and Cell Phone


• Medical, Dental, Vision and Life Insurance, and supplemental options


• 401K


• Gym Reimbursement


• Personal Time Off

Please submit your resume via email to [email protected]. About Parabit - Headquarters on the south shore of Nassau County, New York, Parabit Systems is well established company that is rapidly expanding into additional key markets. Since 1995, Parabit has developed into a leading manufacturer and integrator of access control systems, surveillance products and systems, alarm systems, kiosks, mobile charging stations, emergency/courtesy communication equipment, digital signage equipment and custom enclosures.

All employment candidates must pass: a NON-DOT Drug screening, Criminal and Credit Background Check and a Driver License Check prior to employment.