Logo-of-Ibml-Career-hiring-for-jobs-in-US-on-GrabJobs

Field Service Technician -Chicago

icon building Company : Ibml Career
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
icon loader
Apply Now
icon loader Apply Now

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications
happy man
thunder iconActivate JobCopilot

Job Description - Field Service Technician -Chicago

The Field Service Technician is responsible for maintaining a thorough working knowledge of all aspects of the mechanical and electronic functionality of all generations of the ImageTrac scanner.  He/She shall maintain availability for dispatches to customer sites based on contracted hours, during and after regular business hours as needed.

 

Role and Responsibilities

 

·         Maintains thorough knowledge of all ImageTrac mechanical and electronic functions

 

·         Provides effective, timely and competent technical support assistance to customers

·         Arrives at customer sites within the contracted response times

·         Ensures proper management and control of all company assets (tools, documentation, software, intellectual property, etc.)

·         Strives to ensure the highest level of customer satisfaction is maintained at all times

·         Maintain a working knowledge of SoftTrac, Docnetics and all IBML proprietary software

·         Properly follows the call flow for all incident activity

·         Ensures that RMA parts are returned in a timely manner and according to current procedures

·         Properly tests all work performed to make sure it meets the quality expected of IBML

·         Meets all scheduled deadlines

·         Be available for dispatches during and after normal business hours as dictated by current contracts

·         Analyze customer operational processes for possible opportunities for IBML software sales or services

·         Maintain a working knowledge of PCs that are associated with all generations of ibml equipment

·         You may be required to submit to criminal/background checks for governmental customer services.

Preferred Skills, Qualifications and Education Requirements

 

·         Associates level degree in electronics and/or mechanical engineering or equivalent work experience
Original job Field Service Technician -Chicago posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Apply Now
Share Job
Share Job

Auto-Apply to Field Service Technician Jobs with your AI JobCopilot

thunder icon Auto-Apply with AI

Similar Field Service Technician Jobs in the US

GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Find the best jobs in the US, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.