Field Service Technician (Power Systems)
Location: Ohio-Based | 75%+ Travel
Department: Field Service
Reports To: Senior Manager, Field & Service Programs
Role Overview
We are hiring a Field Service Technician to support the installation, startup, maintenance, and repair of power distribution systems. This position offers long-term career potential and is well-suited for someone who enjoys hands-on technical work, frequent travel, and solving complex electrical issues in real-world environments.
The role requires a high level of independence, along with strong communication skills when working directly with customers onsite.
Core Responsibilities
System Installation & Startup
- Install and assist with commissioning of electrical power distribution equipment
- Conduct system checks, verification, and performance testing
- Configure and troubleshoot HMIs and operator interfaces
- Ensure all work meets applicable electrical codes and safety standards
Troubleshooting & Maintenance
- Diagnose and repair issues involving 3-phase systems, transformers, and related components
- Perform root cause analysis in active/energized environments
- Interpret electrical schematics, wiring diagrams, and one-line drawings
Customer-Facing Support
- Act as the onsite technical representative during service visits
- Communicate effectively with customers and internal teams
- Provide basic training and operational guidance to end users and maintenance staff
Reporting & Documentation
- Complete detailed service reports and documentation
- Track time, materials, and service activities accurately
- Identify repeat issues and recommend corrective actions or improvements
Qualifications
Required
- Minimum of 3 years of experience in field service, electrical maintenance, or a related role
- Strong troubleshooting skills across electrical and mechanical systems
- Experience working with 24V, 120V, and 480V systems
- Ability to read and interpret electrical diagrams and schematics
- Willingness and ability to travel 75% or more
- Valid driver’s license
Preferred
- Experience with power distribution equipment such as UPS systems, switchgear, or transformers
- Basic knowledge of PLCs or HMI troubleshooting
- Background in equipment startup or commissioning
- OSHA or other safety certifications
What Sets You Apart
- Strong analytical and problem-solving abilities
- Ability to work independently in field environments
- Professional and clear communication skills
- High attention to detail and dependability
Apply Today
If you’re a hands-on technician looking for a high-impact field role, we’d love to hear from you.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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