Field Service Technician Surface Mining Equipment

Why Join Wagner?

At Wagner, our people are the driving force behind everything we do. We’re committed to helping our employees grow through meaningful work, career development, and opportunities to learn and advance. Join a team that values collaboration, innovation, and the people who make our success possible. We offer excellent benefits and supply you with the tools you need to maximize your potential. 

Benefits include:

• Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays


• Medical, dental, and vision insurance 


• Life and AD&D Insurance


• Retirement Plans -  401K and Roth 401K , eligible employees can receive a company contribution up to 7%


• Tuition Reimbursement 


• Employee Assistance Program (EAP)


• CEFCU - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.


• Additional Benefits include: Supplemental life Insurance, Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.

Pay Range: $32.00 – $52.60/hour 
Pay rate is dependent upon education & experience. 

Join the Industry Leader in Heavy Equipment Support and Service

Wagner Equipment Co., the Caterpillar dealer for Colorado, New Mexico, and far west Texas, is seeking a highly skilled Mining Field Service Technician to support operations at the Chino Mine. This is a full-time field position requiring advanced troubleshooting, diagnostics, and repair of CAT equipment in a demanding mining environment.

As part of our Field Service team, you will work independently, travel as needed, and serve as a trusted technical resource to our mining partner—all while upholding Wagner’s high standards for safety, service, and customer satisfaction.

Key Responsibilities:

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  Independently diagnose, troubleshoot, and repair Caterpillar equipment at the mine site

  
  


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  Read and interpret electrical and hydraulic schematics to ensure accurate repairs

  
  


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  Use Caterpillar software systems (ET, SIS, STW) to complete diagnostics and service documentation

  
  


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  Communicate effectively with customers and internal teams regarding repair status, recommendations, and warranty determinations

  
  


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  Maintain accurate, legible service reports and daily truck and crane inspection logs

  
  


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  Ensure proper safety practices and compliance with MSHA and OSHA regulations

  
  


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  Maintain all tooling and equipment in a safe and operational condition

  
  


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  Safely operate and drive service truck (Class A CDL required)

  
  


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  Support and mentor junior technicians as needed

  
  


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  Work schedule is Monday–Friday, 6:00 AM – 5:00 PM; hours may vary depending on customer needs. Overtime is expected and may be frequent.

  
  


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  Travel up to 75% may be required based on job needs

  
  

Minimum Qualifications:

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  High School Diploma or GED

  
  


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  5+ years of experience working on heavy equipment (Caterpillar preferred)

  
  


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  3+ years of experience performing diagnostics and repairs on highway trucks

  
  


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  3+ years of experience working on mining equipment such as mills, and crushing and screening systems

  
  


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  Valid Class B Commercial Driver’s License (CDL) – Required

  
  


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  MSHA Certification (or ability to obtain prior to hire)

  
  


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  Proficient with diagnostic software tools: CAT ET, SIS Web, and STW

  
  


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  3+ years of customer service experience

  
  


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  Basic proficiency with Microsoft Outlook and DBS

  
  


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  Must be a resident of the Silver city area or willing to relocate

  
  

Core Competencies:

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  Strong knowledge of CAT equipment, diagnostics, and repair procedures

  
  


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  Ability to work independently with minimal supervision in a field environment

  
  


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  Excellent problem-solving and organizational skills

  
  


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  Clear and professional communication skills, both written and verbal

  
  


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  High regard for safety and quality standards

  
  

Physical and Environmental Requirements:

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  Frequent walking, standing, lifting (up to 100 lbs.), climbing, and heavy equipment operation

  
  


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  Work may be performed in noisy, outdoor, and rugged conditions typical of a mine site

  
  

Pre-Employment Requirements:
All job offers are contingent upon successful completion of:

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  Background check

  
  


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  Drug/alcohol screening

  
  


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  Fit-for-duty evaluation

  
  


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  Valid CDL and DOT medical card verification

  
  

Wagner Equipment Co. is an Equal Opportunity and Affirmative Action Employer.
We are committed to a diverse workforce and fostering a respectful, inclusive environment.

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