Field Technician - Water Pretreatment Equipment Repair

• Full Benefits: Medical and Dental Insurance with a generous employer contribution, Company Contributed HSA Contribution of $1200 family/$800 Individual annually, 401K with company matching, 15 PTO Days/14 Paid Holidays, paid birthday off, Company provided Life Insurance and Long-term disability, Short-Term Disability, Hospital, Critical Illness, FSA available, Health Club Reimbursement & Company Profit-Sharing Bonus (opportunity to achieve 3-4 weeks of salary in bonus pay)


• Strong Culture- Caring Leadership, High Engagement (4.62/5 Gallup Q12 score), Team and Company Events


• Career Growth- Hands-On training, Employee Development, Manager Investment, Continuing Education Reimbursement

What you will be doing:

• Perform scheduled and emergency service on water pretreatment equipment including water softeners, reverse osmosis systems, deionization systems, carbon filtration systems, chemical feed systems, and disinfection systems.


• Schedule preventative maintenance and execute preventive maintenance programs including resin cleaning, replacement, and testing, filter changes, RO membrane cleaning, testing, and replacement, system sanitizations, valve rebuilds, and control head programming.


• Diagnose and repair mechanical, hydraulic, and basic electrical/control issues.


• Conduct water quality testing including conductivity, TDS, chlorine, iron, pH, and hardness testing.


• Document results and determine system performance status.


• Startup and commissioning of new systems including equipment installation verification, programming controllers, setting regeneration cycles, flow balancing, and performance validation.


• Complete accurate service documentation including service reports, parts used, labor notes, and system condition reporting.


• Make repair recommendations to customers and salesforce on equipment systems.


• Communicate effectively with customers to explain findings, recommendations, and system condition, and coordinate follow-up service or repair needs.


• Maintain tools, PPE, truck stock, and cleanliness.

Experience you will need:

• Basic mechanical and electrical aptitude.


• Maintain up-to-date calendar on a daily, weekly, and monthly basis.


• Good organizational skills.


• Proficient use of Microsoft Word and Excel.


• Must be able to lift 50–75 lbs regularly, occasionally up to 100 lbs with assistance.


• Frequent bending, kneeling, squatting, and working in confined mechanical spaces.


• Extended periods of standing and walking during service calls.


• Ability to climb ladders and work at elevated or tight access locations.


• Exposure to chemicals, wet environments, drain areas, and mechanical rooms.


• Must be able to safely handle hoses, media, tanks, and piping components.


• Manual dexterity required for valve rebuilds, tubing work, and control wiring adjustments.


• Ability to drive company vehicle for extended periods between job sites.


• Use proper PPE at customer job sites and when handling chemical products.


• Must pass a Human Performance Evaluation, Motor Vehicle Report, and Drug Screening.


• High School or GED Equivalent, Technical Degree or military service preferred.


• Must be able to communicate in English and read proficiently in English.


• Must be legally authorized to work in the U.S.


• Must currently be 18 years of age.


• Overnight travel may be required.


• Participate in on-call rotation for emergency service support.


• Pretreatment experience: 3-5 years required.


• Driver's License required.