Financial Aid Loan Processor

JOB PURPOSE

Assist the Midwestern Baptist / Spurgeon College Office of Financial Aid with U. S. Department of Education compliance, processes, and procedures, as well as managing all loan processing activities.

ESSENTIAL FUNCTIONS

• Provide exceptional customer service for current, incoming, and prospective students, and employees of the institution.
• Lead out in reporting enrollment and solving problems within the office to ensure Department of Education compliance.
• Maintain and execute the Satisfactory Academic Progress (SAP) processes and ensure it is being accurately reported. 
• Monitor various program level awarding to ensure compliance with Title IV and Institutional policies. 
• Become a School Certifying Official (SCO) for the Department of Veterans Affairs Assist the financial aid coordinator in the processing, awarding, and maintaining of awards for the three types of military aid offered by Midwestern and Spurgeon College.
• Maintain accurate Federal Work-Study expenditure records.
• Compile data and prepare special or recurring reports for supervisor or other departments as requested. 
• Maintain accurate and up to date files for annual financial aid audits.
• Attend and participate in department meetings.
• Participate in ongoing departmental training activities to ensure an understanding of the colleges programs, curriculum, graduation requirements, policies and procedures, resources, and services available to students, coordinating with staff in the areas of financial aid, registration, and admission, and other enrollment management services. 
• Coordinate and enhance all data system processes, document management systems, and various compliance reports within the office.
• Own all scholarship awarding processes including but not limited to the input and management of scholarships into the school’s Student Information System (SIS) as well as maintain and improve current scholarship policies and processes.
• Take ownership of the scholarship awarding tool, Award Spring, and ensure the school’s Institutional scholarship application is up-to-date and maintained.
• Ensure phones are answered, email questions are addressed in a timely manner, and students are helped promptly with questions when they visit the office. 
• Perform other related duties as assigned.

WORKING CONDITIONS

• Monday’s 8:00am-4:30pm and Tuesday through Friday 9:00am-1:00pm
• Shared office environment 

QUALIFICATIONS / REQUIREMENTS

Including:

• Christian with high integrity, currently pursuing a relationship with God and a current member of a local Kansas City church
• Able to work required hours in the MBTS office
• Bachelor’s degree from an accredited four-year institution
• Positive attitude with a desire and willingness to learn.
• Able to multi-task, analyze workload, and prioritize as necessary for the benefit of the department.
• Must exhibit a strong attention to detail.
• A self-starter, able to work independently with little supervision, as well as work within a team setting.
• Good at problem solving.
• Excellent communication skills, both verbal and written
• Must be able to pass background screening, including driving record
• Eligible to work in the United States

Key Values

• Humble
• Flexible/Servant-hearted
• Willing and happy to do little things which are often overlooked
• Listen well to others’ directives, needs, and desires
• Hospitable; make others feel welcome, important, and involved
• Open to correction and change
• Hungry
• Curious to learn and try new things
• Complete assignments on time
• Look to improve processes
• Smart
• Enjoy details, organization, and catching little mistakes
• Assertive when working on projects and takes pride in finishing the task 
• Able to put pieces together and solve problems with limited direction
• Relationally aware, reads people well, and is able to sense when something is “off”
• Happy
• Excited to be a part of the vision and mission of Midwestern Baptist and Spurgeon College
• Able to serve others with sincere joy
• Manage demanding situations and relationships with optimism
• People-oriented, cheerful 

PHYSICAL REQUIREMENTS

• Frequently required to sit or stand for periods of time at a desk or computer station.  
• Occasionally required to stand, walk, and reach with hands and arms.
• Able to lift and/or move up to 50 pounds.
• Able to legally drive a rental car on behalf of the institution.
• Specific vision abilities may include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.