First Year Experience Coordinator

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Position Title:

Job Category:

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Job Profile:

Job Duties:

The First Year Experience (FYE) Coordinator reports directly to the TRIO Director of Student Support Services and serves to create, support, and facilitate student engagement for our TRIO SSS and SSS STEM first-year students. FYE Coordinator will oversee significant aspects of the first-year experience, including chairing the First-Year Experience Advisory Committee, develop and maintain the First-Year Experience Canvas course, and is responsible for the hiring, training, and evaluation of First-Year Experience Student Leaders, the Communications Intern, and Summer Student Ambassadors.  The FYE Coordinator will also participate in recruiting, identifying, and enrolling eligible students during UW Oshkosh’s Titan Takeoff Orientations along with supporting SSS and SSS STEM Academic Advisors and the Student Success Coach with persistence, retention and graduation initiatives of the programs.  The FYE Coordinator will oversee TRIO SSS and SSS STEM program communication and social media as well as maintain current and accurate program files to be in compliance with the federal regulations and college policies.  

During the academic year, evening hours on a weekly basis may be required. Evening hours in the summer and weekend hours during both the academic year and summer on an occasional basis are required.  

Key Job Responsibilities:

25% Oversee TRIO SSS and SSS STEM program communication and social media. This includes the supervision of the Communication Intern and overseeing the TRIO SSS and SSS STEM communication mediums such as the TRIO SSS newsletter, program flyers, and social media platforms. Program communication and social media responsibilities includes the following: 

• Develop and implement social media strategies, create content, manage social media accounts, and analyze performance metrics. 

• Assist with social media tasks, such as scheduling posts, researching trends, and engaging with followers. 

• Produce engaging content for various platforms, including graphics, videos, and written posts for the program. 

• Assist the Director of TRIO SSS and SSS STEM with website management and upkeep. 

5% Perform other duties as assigned by the TRIO SSS/SSS STEM director. 

5% Support the program objectives of the TRIO SSS/SSS STEM Grant by assisting to recruit eligible students into the program and obtain documentation to verify program eligibility.  Be an advocate for first-generation and limited-income students by serving on campus committees and participating in campus events and activities that support our TRIO SSS/SSS STEM students.  

35% Responsible for the planning, developing, implementing, and evaluating a first-year experience program aimed at increasing the engagement, persistence, retention, and success of new students participating in the TRIO SSS and SSS STEM programs.   

• Responsible for facilitating learning opportunities through the use of a Canvas course which focuses on first-year experience in college student topics. 
• Create curriculum to include student success strategies, educate FYE Student Leaders about the numerous campus resources available, and provide opportunities for FYE Student Leaders to help new students engage and participate in campus life events and opportunities (i.e. student organizations and clubs, TitanFest, career and graduate fairs, etc). 
•  Responsible for providing financial literacy awareness to TRIO SSS/SSS STEM students by working with the Director, SSS/SSS STEM Academic Advisors, and the Success Coach, specifically providing awareness on UW Oshkosh’s scholarships and TRIO SSS scholarship opportunities. 
• Establish good collaboration relationships with various on-campus and off-campus partners to create a supportive environment for new incoming college students, especially those from first-generation and low-income backgrounds. 

30% Recruits, hires, and manages the First-Year Experience Student Leaders and the Student Ambassadors to include supervisory responsibilities for the following:  

• Making sure FYE Student Leaders, Intern, and Student Ambassadors are aware of campus resources and make proper referrals to other service providers on campus such as the Center for Academic Resources, Financial Aid, Registrar, Student Accounts, Counseling Center, Reading/Study Center, Disability Services, Project Success, etc. 

• Provide weekly training and provide student development opportunities to include FERPA training, understanding UW Oshkosh Student Code of Conduct, and getting Mental Health First Aid (MHFA) Certified. 

• Responsible for weekly check in meetings and providing supervision and accountability for job duties and semester performance evaluations. 

• Trains and provides guidance in handling student situations and concerns in accordance with established institutional policies and the Family Educational Rights and Privacy Act (FERPA). 

Compensation:
Starting at $45,000 commensurate with experience

Required Qualifications:

• Bachelor's degree in education, social work, human services, or related field.

• Experience working with educational programs specifically with marginalized, underrepresented student populations. 

• At least 1 year of supervisory experience in an educational setting. 

• Experience with understanding social media platforms and creating media content. 

• Demonstrated ability to communicate and work effectively with students, faculty, staff, and off-campus constituents. 

• Demonstrated exceptional written and oral communication skills. 

Preferred Qualifications:

• Master’s degree in counseling, higher education, or a related field. 

• Experience supporting the needs of first-generation, income eligible students. 

• Experience with curriculum development using a Learning. Management System (LMS) such as Canvas, Blackboard, etc.  

• Demonstrated knowledge of and/or experience with Student Support Services (SSS) and/or other TRIO programs. 

How to Apply:

Applicants must submit the following documents using the online application:

• Resume
• Cover Letter

*Please use your application materials to speak to each of the qualifications for this position as listed above. Be sure to describe your relevant experience and areas of expertise, using specific examples from your work and education history. Applicants must complete all required fields and attach all required documents prior to submitting the online application.

All final candidates will be asked to provide names, email contact information, and/or phone numbers for three (3) references, with at least one being from a manager or supervisor, during the interview process.  

Note: Once you have attached your materials and submitted your application, you will not be able to go into the system and change them.

To Ensure Consideration: Applications received by the end of the day on Sunday, July 5th, 2026 are ensured full consideration. Applications received after that date may be given consideration. Application materials will be evaluated, and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration.

Contact Information:
For questions regarding your application and additional options to apply, contact Human Resources at [email protected] or 920-424-1166

Work Authorization
Unless otherwise indicated in the job posting, the University of Wisconsin Oshkosh does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. UW Oshkosh is not an e-verify employer; therefore, STEM extensions are not options for work authorization.

Legal Notices:

Reasonable Accommodations

UWO provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact [email protected] or 920-424-1166. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials
UWO is a State agency and subject to Wisconsin's Open Records Law. UWO will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request.   

CBC & Reference Check Policy
All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.   

Annual Security and Fire Safety Report (Clery Act)

For the UWO Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see https://uwosh.edu/police/, or call UWO Police Department, at (920) 424-1212 for a paper copy. 

UW is an Equal Opportunity Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.