Flex- 2nd Shift - Food and Beverage Host-Cashier

Position: Host Cashier Hourly: $16 per hour + shift differential including weekend shift differential, if applicable Location: Resort Division Reports to: Food & Beverage Supervisor

In accordance with the Gaming Ordinance, all non-gaming employees whose annual income reaches $50,000 or more will be required to obtain and maintain a valid gaming license.

Responsibilities: 

• Maintain the highest standards of customer service as per resort policies. 

• Maintain excellent attendance and punctuality. 

• Adhere to uniform policies. 

• Provide prompt, efficient, and courteous service to guests. 

• Manage table assignments and communicate guest needs to servers. 

• Handle reservations and answer calls following procedures. 

• Process monetary transactions accurately and adhere to revenue handling policies. 

• Monitor and maintain cash drawer daily. 

• Stay updated on the menu, beverage selections, and prices. 

• Ensure awareness of all activities in assigned sections. 

• Monitor and report on server performance. 

• Maintain a safe, clean, and stocked work area. 

• Assist with table setting and clearing as needed. 

• Report guest concerns to supervisor promptly. 

• Provide accurate information about the facility and assist guests as needed. 

• Support organizational goals and demonstrate commitment to team success. 

• Collaborate with team members to ensure smooth operations. 

• Manage multiple tasks efficiently. 

• Adhere to all resort, departmental, and regulatory policies. 

• Comply with Drug and Alcohol-Free Workplace Policy. 

• Maintain compliance with all workplace policies, procedures, and regulations. 

Qualifications & Education: 

• Must pass a background check and do a drug screening. 

• Flexible availability to work all shifts, weekends, and holidays. 

• Positive attitude with commitment to teamwork. 

• Effective communication skills and ability to interact positively with customers and colleagues. 

• Previous customer service experience preferred; cash handling experience required. 

• Basic math skills (addition, subtraction). 

• High School Diploma or GED preferred.  High School Diploma or GED is required if you are 19 years old and under.  **Position is flex for minors aged 16-17, who have either received a high school diploma or are currently completing their high school education. 

• Ability to maintain composure in a fast-paced environment. 

• Mobility throughout the shift, including standing, walking, bending, and lifting to 30 pounds. 

Physical Requirements/Work Environment: 

• Requires constant hand movements involving grasping, holding, and fine manipulation. Tasks include using hands to handle objects, tools, or controls, and reaching with hands and arms. 

• Involves constant walking and standing, with potential for kneeling, crouching, and bending. 

• Occasionally requires pushing, pulling, lifting, and moving objects weighing up to thirty (30) pounds. 

• Job necessitates specific vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 

• Work is typically conducted in a casino environment with moderate to high noise levels and exposure to cigarette smoke. 

• The work area is smoke-free, with varied noise and dust levels vary depending upon location. 

How to Apply: Application can be submitted online by clicking on the  button above.  

Disclaimer: The Stockbridge-Munsee Community operates as an equal opportunity employer, with Indian preference given in accordance with the Tribal Employment Preference Ordinance.