DescriptionThis is a temporary position.
JOB SUMMARY
At Marriott, Talent Acquisition Operations and Enablement is essential for supporting efficient and scalable hiring processes. As a FLEX Manager in Talent Acquisition Support Services & Enablement, you will help execute and improve TA processes and workflows to support recruiter productivity and deliver a positive candidate experience. This role is ideal for someone eager to learn, detail-oriented, and interested in HR operations, technology, and cross-functional teamwork.
CANDIDATE PROFILE
Education and Experience
Required
- Bachelor’s degree in human resources, Business, Talent Acquisition, or a related field (or equivalent experience)
Preferred
- 1–3 years of experience in talent acquisition, HR operations, or related fields
- Interest in project management, process improvement, and stakeholder collaboration.
- Strong problem-solving and communication skills.
- Familiarity with TA technology platforms (ATS, CRM, analytics tools) is a plus.
Key Responsibilities
Talent Acquisition Operations & Process Support
- Assist with day-to-day TA operational workflows to promote consistency and efficiency across recruiting teams.
- Work with regional TA leaders, HR, and business partners to identify operational needs and support solutions.
- Help gather and analyze data to monitor TA performance and suggest improvements.
- Support compliance with local and global recruiting regulations.
Recruiting Systems & Tools Support
- Help with the adoption and use of core TA systems (e.g., ATS, CRM, scheduling tools) by supporting process documentation and user training.
- Collaborate with global technology, HRIS, and TASS teams to ensure systems meet user needs.
- Monitor system usage and help identify areas for additional training.
Process Management & Standardization
- Assist in documenting and improving recruiting processes, including intake, sourcing, interviewing, offer, and pre-boarding workflows.
- Support process consistency and compliance across regions and business units.
- Help maintain SOPs, process maps, and training materials.
Stakeholder Engagement & Issue Resolution
- Serve as a point of contact for operational issues, helping to resolve and document them.
- Build relationships with TA leaders, recruiters, HR partners, and hiring managers to align support with business needs.
- Support change management and communication during process or system updates.
Voice of the Candidate & Recruiter
- Gather feedback from recruiters, candidates, and hiring managers to identify improvement opportunities.
- Help turn user insights into actionable process enhancements.
Program and Vendor Management
- Lead ownership of assigned Talent Acquisition programs, ensuring alignment with business goals and operational standards.
- Collaborate with procurement and legal teams to support contract reviews, renewals, and compliance requirements.
- Support vendor selection and evaluation processes for new tools or services that enhance TA operations.
- Ensure program documentation and vendor processes are up-to-date and accessible to relevant stakeholders.
Project Support & Change Management
- Support TA technology projects, including communication and stakeholder engagement.
- Help facilitate alignment across functions for new tools or process changes.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.