Floor and Facility Supervisor

• Supervise the daily operations of assigned guest room floors and public areas, ensuring cleanliness, maintenance, and appearance meet hotel standards.


• Assign and monitor work of housekeeping staff; provide training and support as needed.


• Respond promptly to guest requests, complaints, and maintenance issues; follow through to resolution. 


• Maintain accurate records of inspections, incidents, maintenance needs, and staff schedules.


• Uphold hotel policies and maintain a high standard of professionalism and guest service.


• Perform additional responsibilities as assigned.

Qualifications:

• Six years of experience in housekeeping supervision in high-end environment.


• Strong leadership, organizational, and communication skills.


• Ability to multitask and respond quickly in a fast-paced environment.


• Able to work a flexible schedule including evenings, weekends, and holidays.


• High school diploma or equivalent.

What we offer:  

MotorCity Casino Hotel offers competitive wages, excellent medical, dental, and vision benefits, a generous 401(k) program, and childcare reimbursement. You’ll enjoy complimentary meals during your shift, vacation time, and you’re paid weekly. Plus, there’s free on-site parking, exclusive associate discounts, tuition reimbursement, and more. And as a MotorCity Casino Hotel associate, you’ll find exciting opportunities for professional growth and advancement. 

We're committed to our community. 

As an active community partner, MotorCity Casino Hotel is dedicated to the city of Detroit. Our associates, management, and ownership contribute to the metro-Detroit community through several local programs that have a positive impact on the lives of the people in our city. Our Helping Hands committee, a dynamic group of associate volunteers established in 2003, is the driving force behind many of the philanthropic initiatives that help us make a difference in our community.