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Floor Manager/ASM

Job Description - Floor Manager/ASM



Job Summary


Starling Chevrolet is seeking a results-driven Floor Manager / Assistant Sales Manager to support daily showroom operations, drive sales performance, and help lead a high-performing team. This role is hands-on and focused on desking deals, closing customers, and developing sales consultants.


Responsibilities




  • Work directly with customers and sales consultants to close deals on the showroom floor




  • Desk deals and structure transactions to maximize profitability




  • Train, coach, and mentor sales staff to improve performance




  • Assist in managing daily sales operations and team productivity




  • Ensure a high level of customer satisfaction throughout the buying process




  • Collaborate with F&I to finalize deals efficiently




  • Handle escalated customer concerns professionally




  • Monitor CRM activity and ensure proper follow-up processes are being executed




Qualifications




  • Automotive sales experience required; leadership or desking experience preferred




  • Proven ability to close deals and meet/exceed sales goals




  • Strong leadership, coaching, and team development skills




  • Excellent communication and customer service abilities




  • Experience with CRM systems and desking tools




  • Professional appearance and demeanor




  • Valid driver’s license with acceptable driving record




Work Schedule




  • Full-time schedule




  • Evenings and weekends required




Why Join Starling Chevrolet?




  • High-volume store with strong inventory




  • Supportive leadership team and growth-focused environment




  • Opportunity to advance into Sales Manager roles




  • Established customer base in a thriving market like Mount Pleasant




Benefits




  • Medical, dental, and vision insurance




  • Paid time off (PTO) and holidays




  • 401(k) (if applicable)




  • Employee vehicle purchase program




  • Career advancement opportunities within a growing dealership group




 


We are an equal opportunity and drug free workplace that participates in E-Verify.




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