Floral/Clerk

Assist in the design and/or merchandising of floral items and arrangements for display/sale or in response to customer requests. Provide various customer services. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

• Assist and greet customers promptly and provide them with great service


• Be prompt, tactful, calm, courteous, and professional in all interactions


• Help design and create floral arrangements and/or other items to fill customer orders


• Package orders effectively, safely and efficiently


• Keep merchandise and supplies in their proper areas


• Maintain customer records and files properly


• Assist customers in location and selecting items


• Handle telephone calls and orders promptly and courteously


• Assist in decorating and merchandising the department


• Keep carts, tools, and supplies in their designated areas and well organized


• Keep floors, clean, safe, and free from clutter


• Maintain plants, process and prepare flower arrangements and fill balloons


• Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise


• Adhere to company policies and procedures, as well as state and federal laws


• Operate cash register in accordance with company procedures, as applicable


• Maintain flexibility to work weekends and holidays as needed


• Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum 

• Demonstrates effective written and oral communication skills


• Ability to read shelf tags, signs, product labels, training materials, and bulletins


• Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization


• Personal initiative and follow through to completion


• Ability to work as part of a team in a fast-paced environment


• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise


• Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment

Desired 

• Past work record reflects dependability and integrity.


• Knowledge of applicable laws and regulations related to employment practices, and safety


• Experience in grocery retail and customer service


• Experience in operating a cash register and making change