Neumann Golf Course, located in Cincinnati, OH, is pleased to announce an excellent career opportunity for a part-time Food and Beverage Server! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.
General Purpose:
Serves guests food and beverage items in a prompt, professional, and courteous manner.
Key Responsibilities:
- Provides immediate attention to all guests upon seating
- Describes specials of the day to guests; answers questions regarding any menu item and offers suggestions of menu items when appropriate
- Takes food and beverage orders from guests and delivers food to guests promptly after preparation
- Follows up with guests to ensure satisfaction; replenishes items as needed
- Participates in pre-shift meetings and taste tests
- Maintains an organized workstation and side work duties
- Accountable for checks and cash transactions; utilizes Point of Sale System
- Follows established systems for taking, placing, and delivering orders
- Follows established standards for greeting, cocktail service, food delivery, and general service techniques
- Practices tray service for all food and beverage service
- Incorporates safe work practices in job performance
- Maintains regular and reliable attendance
- Performs other duties as required
Education/Experience:
High school diploma or general education degree (GED); or one to three months of related experience and/or training; or equivalent combination of education and experience.
Physical Demands:
Frequently stands and walks; uses hands; reaches with arms and hands; stoops, kneels, crawls, or crouches; talks, or hears. Occasionally sits; climbs, or balances. Frequently lifts up to 25 pounds and occasionally lifts up to 50 pounds.
Environment/Noise:
Occasionally works in outdoor weather conditions. Noise level is moderate.
Certificates/Licenses:
Food Safety and Sanitation Training and Alcohol Awareness Training.
Job Knowledge, Skill, and Ability Preferences:
Ability to read and speak English may be required in order to perform the duties of the job (e.g., associates may be required to communicate with English-speaking customers or co-workers; equipment manuals may be in English)
Meets state age requirements for handling alcoholic beverages
Knowledge of POS system
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
Benefits & Other Compensation:
This position includes eligibility for the following benefits, subject to applicable plan terms:
- Healthcare Benefits – Medical (if determined by the ACA measurement)
- Retirement Benefits – 401(k) with employer match (19 years of age and older)
Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.
About Troon:
Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at
www.troon.com.
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