Food and Beverage Supervisor

Company : City Museum

Job Type : Full Time

750 North 16Th Street, St. Louis

Job Description - Food and Beverage Supervisor

Food and Beverage Supervisor

Department: Food and Beverage

Employment type: Full-time

Work Schedule: Varied hours including weekends, evenings, and holidays

Reports to: Food and Beverage Assistant Manager

Essential Duties and Responsibilities:

Must be able to fulfill all functions and duties of all Food and Beverage Department positions

Supervise food and beverage staff to ensure efficient daily operation

Conduct pre and post shift briefings with all Food and Beverage Department employees

Ability to properly and safely operate all equipment used

Initiate and impose disciplinary action according to museum policies and procedures

Responsible for the conducting in-service and ongoing training of employees to ensure optimal customer satisfaction in quality, service, safety, and efficiency, as well as establishing and maintaining customer service standards

Supervise guest experience to ensure excellent customer service is provided by the food and beverage staff

Responsible for the continued compliance with local Health Department sanitation guidelines and codes

Responsible for maintaining food and beverage presentation standards at all quick service restaurant and food carts

Ensure all museum policies and procedures are being followed by all employees

Identify concerns and work with management to resolve concerns

Maintain a clean and safe work environment for customers and other employees

Provide superior customer service to all customers in a polite and expedient manner

Assist customers with all questions regarding City Museum including facility layout and amenities

Follow all museum policies and procedures

Other duties as assigned

Qualifications:

Must be at least 18 years of age or older

Experience in department or equivalent supervisory experience preferred

Ability to accept guidance and supervision

Demonstrate ability to work independently

Ability to communicate effectively with public, customers and staff members

Be aware, attentive, and work well with others

Energy and enthusiasm for long days

Ability to work in extreme conditions and take precautions, including hydration, sun-protection and other precautions as necessary

Physical Requirements:

Must be able to stand or walk for long periods of time

Must be able to lift, carry, move, and/or position items weighing up to or in excess of 50 pounds.

Must be able to lift and lower 25 pounds above shoulder level

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Food and Beverage Supervisor

Job Description - Food and Beverage Supervisor

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