Food and Drink Runner

Job Description

Job Title: Food and Drink Runner

Status: Hourly

Reports To: Food and Beverage Director

Purpose: Responsible for bringing food and beverages to dine-in customers seated in their section. Duties include writing down and submitting special food needs to the kitchen, taking drink orders and submitting them to the bar, and bringing out correct dishes and beverages to each diner.

Position Responsibilities:

• Write down and submit drink orders accurately.


• Deliver food in a timely manner assuring temperatures are correct and food is plated according to standard consistency.


• Communicate with the kitchen staff to ensure special dietary needs are met.


• Memorize the correct standard menu as well as vegan and gluten free menus

• Clear and sanitize tables and bus all items to kitchen


• Keep section clean and dry at all times


• Reset tables as directed making certain that all condiment containers are full and fresh


• Ensure all plateware, cooking utensils, condiments, tables, and chair surfaces are cleaned and prepped properly


• Accomplish tasks as scheduled

• Report any damaged items and equipment malfunctions promptly to direct supervisor


• May empty and clear garbage bins and breakdown boxes

Position Requirements:

• Prior experience in a food-serving establishment preferred

• Safe Serve certification & WI ABC card preferred. If no card and certification, course will have to be completed on property before starting work


• Excellent written and oral communication skills; highly developed interpersonal skills


• Basic math skills


• Working knowledge of point-of-sale systems preferred


• Proficient working knowledge of computers, smart phones, and apps

• High level of stamina


• Works with integrity, ethics, and honesty. Clearly distinguishes between right and wrong.


• As a professional, follows through on commitments, accepts responsibility for own actions, approaches others in a tactful manner and reacts well under pressure.


• Maintain excellent appearance, hygiene, and dress

Education / Experience:

• High school diploma or associate degree in culinary studies or food and hospitality management preferred


• Previous experience as a server preferred but not .


• Able to work independently; shows initiative.

Essential Functions:

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this Job, the employee is regularly required to stand; use hands dexterously and talk and hear. The employee is occasionally required to climb and descend stairs, reach with hands and arms and stoop, kneel or crouch. The employee must occasionally lift and/or move up to 30 pounds on their own. This position requires continuous ability to remember information and verbally communicate clearly.