Food Runner

The Food Runner is integral to the guest experience. They deliver food and beverages to the guests of the property. The Food Runner will ensure 100% guest satisfaction.

Qualifications, Knowledge and Skill Requirements:

• Possesses excellent customer service skills


• Must be dependable


• Must be able to work in a fast-paced environment


• Must have strong communication and interpersonal skills


• Must be able to work in a team environment

Responsibilities:

• Serve beverages and prepared meals to guests in an accurate and timely manner


• Maintain a professional appearance at all times


• Provide prompt and efficient customer service


• Checks back to ensure guest(s) satisfaction; replenishes items as necessary and/or requested


• Suggests and serves dessert, coffee and other items as applicable and/or necessary


• Keeps tables, dining room and work station(s) sanitized and organized


• Listen and respond to customer complaints


• Performs clean-up and closing procedures as assigned by manager


• Perform other duties as assigned by supervisor or manager