Fraud Analyst

Job Summary:

The Enterprise Fraud Analyst is responsible for identifying, investigating, and mitigating fraud risks across Educational Federal Credit Union’s entire enterprise. This role supports organization-wide fraud prevention efforts by analyzing trends, monitoring activity across multiple channels, and partnering with business units to strengthen controls, reduce losses, and protect members. The analyst plays a key role in enterprise risk management and regulatory compliance

Duties & Responsibilities:

• Monitor and analyze fraud activity across all credit union products and channels, including deposits, lending, cards, ACH, wires, online and mobile banking.


• Investigate suspected fraudulent activity and document cases in accordance with enterprise standards.


• Identify fraud trends, root causes, and emerging risks impacting multiple business units.


• Use internal and external resources to gain greater understanding of fraud analysis practices and processes and compliance implications. Examples of resources are meeting with department leaders, communicating with examiners, and conducting research.


• Partner with business lines enterprise-wide to implement enterprise fraud controls.


• Support enterprise fraud strategies, policies, and procedures to ensure consistent application across the organization.


• Develop and maintain fraud metrics, dashboards, and reporting for leadership and risk committees.


• Recommend process improvements and system enhancements to reduce fraud exposure and member impact.


• Assists with fraud-related risk assessments.


• Assist with vendor management related to fraud detection tools and monitoring systems and act as administrator for those systems.


• Support regulatory exams, audits, and internal reviews related to fraud risk.


• Participate in enterprise incident response efforts for significant fraud events


• Performs other duties as assigned by management.

Preferred Qualifications:

• Experience in a credit union or community banking environment.


• Knowledge of NCUA regulations and fraud-related expectations.


• Familiarity with enterprise fraud platforms and case management systems.


• Experience with data analytics, SQL, or reporting tools.

Skills:

• Strong understanding of financial fraud schemes and prevention methods.


• Demonstrated ability to analyze complex data and identify actionable insights.


• Excellent written and verbal communication skills.


• High level of integrity and discretion when handling sensitive information.


• Ability to think strategically, conceptually and analytically including strong organizational skills.


• Strong attention to detail .


• Ability to meets deadlines and manage changing priorities with limited direction.


• Advanced proficiency with Microsoft Office.


• Maintain the confidentiality of the Credit Union and member records at all times.


• Advanced knowledge of EdFed products and services.