Front Counter- Customer Service

Customer Service Representative

Schedule: Monday – Friday, 1:00 PM – 7:00 PM; Alternating Saturdays, 9:00 AM – 3:00 PM

Compensation & Benefits

• Weekly pay schedule
• Bonus opportunities
• Paid Time Off (PTO) and Paid Holidays
• Health insurance options available

Job Summary & Core Responsibilities

As a primary point of contact, you will serve as a friendly greeter and ensure the efficient handling of customer orders. Duties include, but are not limited to:

• Order Processing: Accurately detail incoming garments for the processing facility; upon return, verify and organize orders on racks at your store.
• Customer Excellence: Act as a "Customer Pleaser" by providing welcoming service and proactive problem resolution with professional follow-through.
• Operations: Manage basic daily computer tasks and maintain a clean, organized work environment.

Candidate Requirements

• Positive, kind, and respectful communication with customers and team members
• Strong attention to detail in all aspects of order handling
• High level of reliability, dependability, and trustworthiness
• Self-motivated and proactive approach to tasks

Personal Requirements:

• Be Kind and Caring
• Ability to use a computer
• Able to communicate customers request to the processing facility
• Able to be self motivated, detail oriented
• Able to stand, bend & lift
• Be a team player on this award winning team
  
  
  
  
  
  Disclaimer Statement: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, duties, skills, or working conditions associated with a particular job. It is intended to be only a general description of the principal requirements common to positions of this type.