Front Counter Sales/Dispatch

Key Responsibilities:

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  Greet customers in a professional and friendly manner.

  
  


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  Explain available services, promotions, and special offerings such as free vehicle inspections.

  
  


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  Create and manage service tickets in the system.

  
  


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  Coordinate repair schedules with technicians and provide status updates to customers.

  
  


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  Communicate clearly about costs, timelines, and any additional work needed.

  
  


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  Process customer payments and handle necessary paperwork upon service completion.

  
  


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  Maintain accurate and organized service records.

  
  


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  Assist in maintaining a clean and welcoming front counter area.

  
  


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  Ensure all customer interactions reflect Southern Tire Mart’s service standards.

  
  

Skills / Education / Requirements:

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  High school diploma or GED required.

  
  


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  Must be at least 18 years of age and pass a pre-employment drug screen.

  
  


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  Previous experience in sales, service writing, or customer service preferred.

  
  


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  Strong verbal and written communication skills.

  
  


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  Ability to multitask and work effectively in a fast-paced environment.

  
  


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  Basic computer skills and familiarity with POS/service management systems.

  
  


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  Knowledge of automotive or commercial tire services a plus.

  
  


• Must be available to work flexible hours, including evenings, weekends, and holidays.


• Overtime maybe required.

Benefits:

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  401(k) with Company Match

  
  


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  Health, Dental, Vision, and Life Insurance

  
  


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  Paid Time Off

  
  


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  Paid On-the-Job Training

  
  


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  Career Growth Opportunities

  
  

Why Join Southern Tire Mart?

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  #1 Commercial Tire Dealer in the U.S. since 2008

  
  


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  #1 Truck Retreader in North America since 2007

  
  


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  #1 North America Commercial Tire Dealer since 2012

  
  


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  Family-owned company with a culture of service excellence