Job Description - Front Desk

Location: Country Inn & Suites, Willmar, MN

Position: Front Desk

Shift: full-time or part-time, Monday-Sunday flexibility needed, 3-11pm

 


We all matter. We all make a difference. We are TPI.


TPI Hospitality is a nationally recognized company with over 50 years of experience. We own and operate over 25+ hotels and restaurants throughout Minnesota and Florida, including Hilton, Marriott, Margaritaville, Holiday Inn, and more. Our philosophy is to serve our guests, coworkers, and communities to create win-win outcomes.


Key Responsibilities



  • Provide friendly, energetic, and positive interactions with guests

  • Answer phone calls, manage emails, and provide information regarding hotel facilities, local attractions, and services

  • Handle requests, inquiries, and complaints promptly

  • Maintain accurate records of reservations, arrivals, departures, and payments

  • Ability to multitask in a fast-paced environment


About TPI Hospitality



  • Celebrating 50+ years in the industry

  • Empowering culture that fosters personal and professional growth

  • Opportunities for advancement across 25+ hotels and restaurants in Minnesota and Florida

  • Twelve-time nominee for Best Places to Work by the Business Journal 


Benefits



  • Medical/Dental Insurance

  • 401(k) & matching

  • Paid Time Off (PTO) & Holiday Pay

  • Volunteer Time Off (VTO), Bereavement, and School Conference Leave

  • Employee Discounts & Tuition Discount


Watch Our Video Here – and get ready to be part of something extraordinary!

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