Front Desk Administrator - Physical Therapy

Position:  Front Desk Administrator

Setting:  Outpatient Physical Therapy Clinic

Location:  Greensboro, NC

Availability:  Full-time

Join a Team That Moves With Purpose

At Greensboro Physical Therapy & Sports Rehab, we help active individuals—from athletes to weekend warriors—recover, perform, and thrive. Our team is committed to personalized care, collaborative support, and ongoing clinical excellence. Whether you're a seasoned clinician or a new graduate, we offer the environment, tools, and mentorship to help you grow.

At Greensboro Physical Therapy, we believe the right job is more than just a place to clock in—it’s where your values align, your skills are respected, and your goals are supported. If you’re looking for a collaborative, growth-minded team that prioritizes quality care and therapist well-being, we’d love to meet you.

Why You'll Love Working Here

• Collaborative team with shared best practices every day.
• Opportunities to stay at the top of your field through mentorship and peer-learning.
• A supportive pathway for professional goals: certifications, mentorship, leadership roles.

About Us

Greensboro Physical Therapy is a private practice specializing in orthopedic, sports, spine, and neuromuscular rehabilitation. We treat patients like family, take pride in the outcomes we achieve, and never lose sight of what matters most—helping people feel and move better.

Our Mission

We aim to restore function and expedite recovery for each patient, whether recovering from an injury, managing chronic dysfunction, or optimizing sports performance. 

The Front Desk Admin is responsible for greeting patients, answering phones, scheduling appointments within the office, completing administrative processing (authorizations and verifications), reports, and record keeping. We are seeking an individual who is personable, naturally friendly, bright, inquisitive, and an excellent communicator. The ability to support patients, answer their questions, and lead them in directions to solve issues they may have is essential.

Essential Job Functions:

• Must have exceptional oral and written communication skills
• Must be able to demonstrate excellent customer service skills
• Able to demonstrate excellent phone etiquette
• Able to work independently and take initiative
• Must be able to manage time
• Requires the ability to multitask
• Should be a good person and fun to be around
• Proficient computer skills and typing skills and software knowledge

Benefits for Full-Time Employees include but are not limited to: 

• Medical/Dental/Vision insurance  
• 401K with 50% employer match up to 6% per check 
• Paid holidays 
• Paid time off  
• Company-paid employee life insurance  
• Voluntary life insurance options 
• Short and long-term disability options 
• Employee assistance program (including mental health services) 

Requirements:

• Medical front desk knowledge is preferred but not required
• Must be outgoing, professional, and organized
• Must be available to work full time hours Monday-Friday