Front Desk Advisor

Advis*r  

Reports to: Space Manag*r 

Employment status: Part-time

We are looking for candidates who will uphold our premium client service standards while generating sales and recurring revenue. You will be responsible for greeting and engaging clients in a positive and friendly manner while managing all front desk operations. You will introduce new clients to the Stretch*d space and the Stretch*d Method. You will be focused on sales goals while giving our customers expert advice on how they can reach their own Stretch*d Goals! This role is paid hourly with the opportunity to earn sales bonuses. 

Key Responsibilities: 

• Promoting and generating membership and retail sales 
• Upholding high operation standards, including checking clients in and out of appointments and answering all customer related questions (in person, by phone and email) in a timely manner 
• Processing accurate cash and credit card transactions 
• Actively maintaining the cleanliness and organization of the space so each client receives an exceptional Stretch*d experience 
• Assisting in retail merchandising and inventory at the end of the month 
• Completing opening and/or closing checklists 
• Working alongside and supporting our service providers to ensure a successful and seamless client check-in and experience 
• Applying advanced knowledge of the Zenoti booking system 
• Assisting Management with day-to-day operations of the space 
• Ensuring prompt response to emails and phone calls 
• Must be able to multitask, problem solve and think on your feet 
• Performing other duties as needed 

Qualifications: 

• Must have superior customer service skills 
• Previous sales experience, with strong sales and upselling skills (experience working with sales goals, preferred) 
• Zenoti software experience a plus  
• Leadership experience a plus 
• Must have excellent interpersonal skills and a service-oriented outlook 
• Must be highly organized 
• Ability to work independently, as well as on a team 
• Should have a strong ability to communicate clearly with team members, clients and senior management 
• Must be able to move and/or lift heavy items, up to 50 lbs. 

Work Requirements: 

• Minimum of 2 shifts per week; minimum 4 hours each (up to 30 hours per week) 
• Ability to work flexible hours; early morning/late night/ weekends 
• Some holidays (open year-round) 
• Must be available to work at either our Flatiron (27 W 20th St) or Upper East Side (1357 Third Ave) locations 

Compensation: 

• $18.00/hour 

Job Type: 

• Part-time 

Work Environment: 

This job operates in a client facing service environment. This role routinely uses standard office equipment such as computers, and phones. 

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit at a presentation station with a client for prolonged periods; stand, walk, bend, twist, squat, use hand and finger, handle or feel, and reach with hands and arms, lift up to 50 lbs, and perform weight bearing stretching with our customers. 

Additional Eligibility Qualifications 

None required for this position. 

AAP/EEO Statement  

Limber, LLC dba Stretch*d, is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

For more information about our company, please visit: 

www.stretchdspace.com