Front Desk Associate

Massage Envy is hiring a Highly Skilled Front Desk Associate Where Better Careers Begin!

Massage Envy Coeur D'Alene, ID, 83814

Do you have a passion for helping others? At the Massage Envy Coeur D'Alene franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Are you passionate about sales and customer service? Do you thrive in a fast-paced environment and enjoy working with a supportive team?

Join Massage Envy, a nationwide wellness franchise dedicated to providing massage, stretch, and skin care services. As a Front Desk Associate, you will play a crucial role in connecting clients to memberships, services, and retail products to promote total body care. We are looking for individuals who are:

Perks & Pay:

• Competitive base pay of $15-$18/ hour plus bonuses and commissions
• Employer-paid healthcare including medical, dental and vision plans
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• Free monthly massage, skincare or stretch service
• 30% off all products Sales superstars with a background in retail or sales

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services
• People of integrity committed to championing well-being
• Smart and savvy with solid math and computer skills
• Masters of customer service who make everyone feel valued
• Fast on their feet with excellent multitasking abilities
• Great teammates who thrive in a fun environment
• Supporters of total body care with knowledge in massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Flexible schedules available with weekend and evenings 
• Help grow and retain a client base both in-person and through phone/email outreach
• Assist in keeping the clinic clean with laundry duties as well

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge
• Fun company parties
• A boss that will appreciate your work

If you're ready to showcase your amazing sales and customer service skills to help people feel their best, we can't wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Location: 212 W Ironwood Dr, Coeur d'Alene, ID, 83814

Work schedule

• Weekend availability

Supplemental pay

• Bonus pay
• Commission pay

Benefits

• Flexible schedule
• Health insurance
• Dental insurance
• Vision insurance
• Employee discount
• Paid training