Front Desk Associate

We’re currently looking for a friendly, organised, and energetic Front Desk Associate to join our team in Brooklyn. If you enjoy working with people, staying busy throughout the day, and being part of a positive team environment, this could be a great fit for you.

What You’ll Be Doing

Front Desk & Reception

• Welcome visitors, clients, and guests with a professional and friendly attitude
• Answer incoming calls, emails, and general enquiries
• Manage appointments, schedules, and visitor check-ins
• Direct guests and calls to the appropriate departments

Customer Service & Support

• Provide helpful and professional assistance to customers and visitors
• Handle general questions and resolve basic concerns
• Maintain a calm and positive approach during busy periods
• Help create a welcoming and organised front office environment

Administrative Tasks

• Perform data entry, filing, and document organisation
• Assist with office scheduling and coordination
• Manage incoming mail and deliveries
• Support daily office operations and administrative tasks as needed

Office Standards

• Keep the reception area clean, organised, and presentable
• Monitor office supplies and report low stock when needed
• Follow company procedures and confidentiality guidelines

What We’re Looking For

• Friendly and professional communication skills
• Strong organisation and multitasking abilities
• Positive attitude and team-oriented mindset
• Reliable, punctual, and detail-focused
• Comfortable using email, Microsoft Office, and basic office systems
• Previous front desk, receptionist, retail, hospitality, or customer service experience is a plus, but not required

Schedule & Hours

• Full-time position
• Monday to Friday
• Typical hours: 8:00am – 5:00pm
• Some flexibility may be required based on business needs

What We Offer

• Competitive pay
• Paid training and onboarding
• Supportive and upbeat team environment
• Opportunities for growth and career development
• Paid time off and employee benefits
• Stable, long-term employment opportunity

Submit your application today to be considered for the position.