Front Desk Associate at Sleep Inn & Suites Princeton WV

Front Desk Associate

Sleep Inn – Princeton, WV
Full-Time & Part-Time Opportunities Available

Join Our Team!

Sleep Inn Princeton is seeking friendly, dependable, and customer-focused individuals to join our Front Desk team. As the first and last person our guests interact with, you'll play a key role in creating an exceptional guest experience. If you enjoy helping people, working in a fast-paced environment, and being part of a supportive team, we'd love to meet you!

What You'll Do

• Welcome guests with a warm, friendly, and professional attitude.


• Check guests in and out efficiently while ensuring a positive experience.


• Answer phone calls and assist with reservations and guest inquiries.


• Process payments and maintain accurate cash and credit card transactions.


• Resolve guest concerns promptly and professionally.


• Coordinate with housekeeping and maintenance to ensure guest satisfaction.


• Maintain accurate guest records and follow company procedures.


• Promote hotel amenities and local attractions when appropriate.


• Keep the front desk, lobby, and work area clean and organized.


• Follow brand standards, safety procedures, and hotel policies.


• Assist with other hotel duties as needed to support the overall operation.

What We're Looking For

• Excellent customer service and communication skills.


• Positive attitude with a strong work ethic.


• Reliable attendance and punctuality.


• Ability to multitask and remain calm in a fast-paced environment.


• Basic computer skills and the ability to learn hotel management software.


• Strong attention to detail and problem-solving skills.


• Ability to work evenings, weekends, and holidays as needed.


• Previous hotel or customer service experience is preferred but not required—we'll train the right person!

Why Join VP Management?

• Competitive pay


• Flexible scheduling


• Opportunities for advancement within a growing hotel management company


• Supportive team environment


• Paid training


• Employee hotel discounts 


• Health benefits available for eligible full-time employees

At Sleep Inn Princeton, we believe great hospitality starts with great people. If you're ready to make a difference every day and grow your career in hospitality, we'd love to hear from you! Apply today!