Front Desk Associate- West Chester

Our Advance Dentistry team is growing and we're looking for some incredible team members to bring into the family!

ROLE: 

Front Office specialist

THE PARTICULARS:

• paid training


• 401K with employer match


• Medical Insurance


• Paid holidays


• Vacation days 


• Sick days


• Free dental care (minus lab fees)
  


• Monday 8-5, Tuesday 7-4, Wed 7-4, Thursday 8-5, Friday OFF
  

ABOUT THE ROLE:

Responsibilities include:

• greeting patients as they arrive

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  • nurture the practice-patient relationship (from the individual’s very first face-to-face interaction, all the way through their 100th visit)
  
  
  • help create a positive, productive, supportive, & constructive in-office experience for every individual
  
  
  
  

• help facilitate misc. patient-communication tasks 

• 
  
  
  
  • answer inbound phone calls
  
  
  • place outbound phone calls 
  
  
  • confirm & schedule patient appointments (in person &/or by phone)
  
  
  • communicate with affiliated health care organizations -- other dental practices, etc.
  
  
  
  

• help execute misc. Front Office tasks 

• 
  
  
  
  • collect payments
  
  
  • assist with insurance verification
  
  
  • provide support on all other tasks associated with the department’s day-to-day responsibilities
  
  
  
  

• contribute to the growth & evolution of Front Office operations

• 
  
  
  
  • work collaboratively to refine the department’s workflow and expand its capabilities.
  
  
  
  

WHAT WE’RE LOOKING FOR:

The Front Office team is absolutely pivotal in helping to create a comfortable, positive, & productive experience for our patients.

We look for team members who:

• exemplify both professionalism and empathy


• have exceptional communication and organizational skills. 


• provide stellar customer service

• help establish the practice as our patients’ “dental home” -- a place that is genuine & friendly, skilled & supportive, and truly second to none.

RELATED EXPERIENCE:

Potential team members who have at least one year of experience in a dental or medical environment (ideally, in a front office setting) are preferred. 

But that is certainly not a prerequisite.

We are more than willing to work with talented, compassionate individuals who demonstrate noteworthy teamwork skills and a genuine drive to serve patients.

ABOUT US:

We’re a technologically driven organization committed to delivering stellar dental care while creating a second-to-none patient-experience.

Our team enjoys lovely facilities, great benefits, and a dynamic environment.

We absolutely love what we do and have a great time doing it!

If you're ready for the next step in your career (and a phenomenal work-family to go along with it), give us a call!

IF YOU'RE LOOKING FOR...

  * a POSITIVE & CONSTRUCTIVE office culture

  * a FOCUSED & EMPOWERING environment 

  * a team that's passionate about providing BEST-IN-CLASS patient care

... then we'd love to talk to you!