Front Desk Attendant - starting $15/Hr+ (DOE)

BEST WESTERN CORAL HILLS

Starting at $15.00/hr+ (Depending on Experience), Raises & Commission based on performance

Employment: Part Time

Hours: 20-30 HRS SAT, SUN AM AND MON PM

What will YOU get from US?

• Extremely competitive wages
• Opportunities to grow within the company
• Employee Discounts at our hotels
• Company Profit Sharing
• Semi-annual Cash Incentives
• Complimentary Hotel Stay once a year on work anniversary
• Employment Referral bonus (up to $400 per person you refer)
• Telehealth
• Employee Assistance Program 
• 401k Retirement with Employer match of 50% (max $1200 per year)
• Team Member travel benefits
• On-Demand Pay -provides you access to a portion of your earned wages prior to payday

What do we need from you?

• Proactive customer service
• Responsible, teachable, and reliable
• Strong verbal & non-verbal communication skills, in person and over the phone
• Organized & high attention to detail
• Competent computer & software abilities
• Abide by hotel brand standards for level of service
• Identify & overcome guest issues quickly and attentively

Key Responsibilities:

• Manage guest reservations i.e. check-ins, check-outs, and complete reservations online & over the phone
• Processing credit card & cash transactions
• Effectively coordinate with all other hotel departments to provide Superior Service
• Daily Activity Reports and deposit drops
• Maintaining Front Desk and Hotel Lobby clean and organized. Weekly deep cleaning assigned
• Doing property & pool checks
• Occasional package shipment or receiving
• Manage incoming guest calls and reservations
• Sales skills for new reservations including rates and availability
• Comprehensive knowledge of the property i.e. room types, amenities, breakfast service, etc.