Front Desk Coordinator

About Garramone Plastic Surgery
At Garramone Plastic Surgery, our mission is to unite our patients with the cosmetic goals of their dreams. For over 20 years, Dr. Garramone and his highly experienced staff have been crafting elegant results. With an eye for detail, the Garramone team creates appearances that highlight and improve patients’ naturally existing good looks. Dr. Garramone and team work closely with each and every patient, utilizing state-of-the-art technology and cutting-edge surgical techniques to craft incredible results.

Job Summary:

The front desk coordinator focuses on administrative duties while creating a welcoming environment for our patients. In this position, the front desk coordinator will work with the front office team answering incoming calls in a prompt and professional manner. In addition, they are responsible for data entry, scanning, and assisting with other daily office functions.

Essential Duties/ Responsibilities

Responsibilities include but are not limited to:

• Greets and welcomes patient


• Facilitates patient flow by notifying the clinical staff of patient arrival, being aware of delays, and communicating such with patients and clinical staff


• Checking patients in and out for their appointments


• Ensures a positive experience for each patient through excellent customer service practices


• Oversees entry of patient data in Nextech (EHR System)


• Captures contact information for prospective patients and generates leads


• Collects payments for services and products


• Educates patients on MedSpa services offered


• Answers phones and effectively communicates with patients on their inquiries


• Maintains a clean and organized front desk area


• Exemplifies the desired culture and philosophies of the organization working effectively as a team member with other members of management and the clinic staff

Qualifications

• Prior experience in a cosmetic/plastic surgery setting preferred


• Positive, outgoing and friendly attitude


• Excellent communication skills


• Experience with Microsoft Office (Word, Excel, Outlook)


• Experience with Nextech EMR preferred

Work Schedule:

• Monday - Friday no nights, no weekend

Benefits:

• Health, dental, vision, and life insurance


• Disability coverage (short-term and long-term)


• Supplemental insurance


• Pet insurance


• 401(k) Plan with company match


• Paid Time Off


• 9 paid holidays