Front Desk - Night Auditor

About Holiday Inn Express – George, WA
Located just off I-90 near the Gorge Amphitheatre, Holiday Inn Express – George serves as the premier hospitality destination in Central Washington for concertgoers, leisure travelers, and business guests. Our hotel offers modern accommodations, complimentary hot breakfast, a fitness center, and convenient access to local wineries, outdoor recreation, and the Columbia River. As part of the IHG Hotels & Resorts family, we are dedicated to delivering exceptional guest experiences while maintaining the highest standards of service and hospitality.

Position: Night Auditor
Are you friendly, detail-oriented, and able to work in a fast-paced environment? The Night Auditor plays a key role in ensuring smooth overnight operations, attending to guest needs—including registration, checkout, and cashiering—and ensuring daily financial reports are accurate and complete.

Benefits

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  $17.13/hour

  
  


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  Travel Discounts (IHG Brand Family)

  
  


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  Sick Pay

  
  


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  Medical/Vision/Dental Insurance for Full-Time Employees (after 90 days)

  
  

Responsibilities

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  Review all guaranteed arrivals and verify that all credit cards are valid by running numbers not already in-house

  
  


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  Check in and check out guests efficiently and courteously

  
  


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  Explain and provide any promotional items to each guest checking in

  
  


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  Respond promptly to guest inquiries or complaints and offer alternate solutions when appropriate

  
  


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  Complete nightly audit procedures to balance daily revenue and reconcile accounts

  
  


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  Cover other hotel areas as needed, including breakfast setup, lobby upkeep, or guest assistance

  
  


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  Document guest accidents or incidents using the appropriate report forms

  
  


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  Record maintenance issues and safety concerns in the maintenance log

  
  


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  Maintain a clean, organized, and professional front desk area

  
  


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  Take the initiative to greet guests in a friendly and welcoming manner

  
  


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  Ensure compliance with all IHG brand and company policies

  
  


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  Perform other duties as assigned

  
  

Qualifications

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  High School Diploma/GED required

  
  


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  Previous hospitality or customer service experience preferred

  
  


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  Strong attention to detail and organization skills

  
  


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  Experience handling cash, credit card procedures, and basic math concepts

  
  


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  Proficient in multitasking and problem-solving

  
  


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  Ability to work independently with minimal supervision

  
  


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  Availability to work overnight shifts, weekends, and holidays

  
  

*We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression