Front Desk Receptionist/Concierge for a Plastic Surgery Office and Medical Spa

The finest in Plastic Surgery meets Medical Spa, offering the latest advanced anti-aging techniques, plastic surgery, and non-invasive cosmetic treatments. Lead by our founder and award-winning doctor, Dr. Paul E. Chasan, M.D., F.A.C.S, trainer/instructor to fellow plastic surgeons both nationally and internationally.   We are a team of highly skilled, professionals that are key in cultivating our brand and quality services in a highly competitive aesthetic market. 

Great opportunity for a front desk receptionist/concierge for our busy and highly desirable plastic surgery practice and med spa.  Seeking a long-term relationship for a Full-Time position, 4 days per week plus Saturdays. Previous receptionist experience in a Plastic Surgery, Cosmetic Dermatology or Medical Spa office preferred. The ideal candidate is a self-starter, patient-centered, and exhibits strong ability to work in a team-based, fast-paced environment with proven patient care processes. This position is the first face and voice interaction with our customers/patients, both in person and over the phone managing appointment requests and fielding questions, so quality customer care is very important. Position immediately available.

Pay: Hourly, competitive, depends on experience

Employment Type: Full-time, 4 weekdays and Saturdays (please do not apply if not available on Saturdays)

Benefits package includes:

• Competitive base pay & bonus/commission opportunities
• Earned time off (PTO)
• Medical benefits after first 90 days of employment
• Career growth and advancement opportunities

Education Requirements: High School Diploma or equivalent is required. College degree or working towards degree is preferred.

Qualification, Experience, and Skills:

• Experience in one or more of the following: medspa and/or plastic or cosmetic surgery office (preferred), hospitality, retail, or customer service settings
• Works well in a very busy, very fast-paced office and patient environment
• Willingness and flexibility to periodically be of assistance for duties that may be outside the scope of job position
• Comfortable using Outlook email and a variety of internet and scheduling software applications, ie: Nextech
• Knowledge of Microsoft Office Suite and other Windows-based patient care / medical practice management and scheduling software
• Ability to perform multiple and diverse tasks simultaneously
• Familiarity with scheduling and rearranging appointments
• Charismatic, friendly, helpful personality, always putting the needs of customers/patients first
• Pleasant and friendly speaking voice and demeanor
• Neat, professional appearance
• Strong written and verbal communication skills
• Excellent time management skills and accuracy
• Dependability, trustworthy, enthusiastic, positive attitude
• Inquisitive, resourceful, and proactive
• Ability gain knowledge of our services and products with ability to process product sales
• Work well with others in a team environment

Responsibilities include but are not limited to:

• Welcoming patients / check-in, check-out
• Answer and field incoming calls
• Scheduling patient appointments
• Reporting
• Maintaining medical records
• Product sales and procedure scheduling
• Assisting with various office events onsite and offsite

If you feel this position is a good fit for you, please send your résumé, cover letter and your Instagram or Facebook handles for review.  

All your information will be kept confidential according to EEO guidelines.