At Chick-fil-A, the Front of House Team Member role is more than just a job; it's an opportunity. In addition to working directly with our Operator, Front of House Team Members gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food. As a member of the Chick-fil-A Troy Team, all Team Members are responsible for creating a guest-centered environment. Our first priority is always to anticipate the needs of our guests and seek to exceed their expectations with excellence and genuine hospitality. This includes caring for our guests as well as fellow Team Members.
Position Type:
- Full-time
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Employee Meals for all shifts worked
- Discounts for all purchases, including catering
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship and tuition discount opportunities
- Competitive pay
- Must be at least 16 years old
- Must be available to work at least 35 hours per week
- Must be available to work at least 4 days per week
- Must be able to work indoors and outdoors in various weather conditions
Team Member Responsibilities:
- Greet and serve Guests and Team Members with honor, dignity, and respect
- Create an environment of hospitality
- Work with a sense of urgency in all positions
- Work safely around equipment and report any maintenance issues to Leadership
- Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
- Complete all opening or closing tasks as assigned
- Communicating effectively with fellow Team Members
- Adhere to Chick-fil-A rules and dress code at all times
- Arrive and depart from shifts at scheduled times
- Other duties as assigned
Qualifications and Requirements:
- Consistent and reliable
- Cheerful and positive attitude
- Loves serving and helping others
- Customer service oriented
- Strong interpersonal skills
- Detail-oriented
- Able to multi-task
- Works well independently and in a team environment
- Be willing and able to work a flexible schedule
- Have the ability to lift and carry products and equipment on a regular basis
- Have the ability to stand for long periods of time
- Adhere to all policies and requirements of the restaurant (i.e. Employee Handbook, Availability Requirements, Uniform Standards, Health Policy, etc.)
Benefits
- Flexible schedule
- Employee discount
- Mileage reimbursement
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