Front of House Manager- Coastal Orange Beach

Salary :

$60,000 monthly

Company : Coastal Orange Beach

Job Type : Full Time

Orange Beach, Al

Job Description - Front of House Manager- Coastal Orange Beach

Position Summary
The Front-of-the-House Manager is responsible for leading all front-of-house operations during high-volume service while ensuring an exceptional guest experience, strong team performance, and alignment with company profitability and service standards. This role requires a hands-on leader who thrives in fast-paced, high-energy environments, can make real-time decisions under pressure, and leads from the floor to drive both guest satisfaction and team accountability.

Key Responsibilities

Lead and actively manage all front-of-house operations during service, ensuring smooth execution and exceptional guest experiences
Maintain a strong floor presence, continuously observing service flow, guest interactions, and team performance
Handle guest concerns and conflict resolution, including high-pressure and alcohol-related situations, with professionalism and sound judgment
Create and manage front-of-house schedules based on business needs and labor goals
Ensure all team members follow company policies, service standards, and safety/sanitation procedures
Coach, develop, and hold team members accountable for performance and behavior
Partner with the General Manager on recruiting, hiring, and onboarding front-of-house staff
Complete daily administrative tasks, reporting, and operational follow-up
Identify operational challenges and take initiative to resolve issues quickly and effectively

Core Skills & Competencies

Strong leadership and team management skills
Ability to remain calm, focused, and effective in high-pressure situations
Excellent communication and interpersonal skills with both guests and staff

Strong decision-making and problem-solving abilities and ability to handle guest complaints and conflict independently

High level of organization and attention to detail
Commitment to maintaining a clean, professional, and high-energy work environment
Ability to work nights, weekends, and holidays as required

Required Experience

3–5 years of experience as a Front-of-the-House Manager in a full-service restaurant
Proven experience working in an extremely high-volume environment
Experience directly supervising and leading front-of-house teams
ServeSafe Manager Certification (or ability to obtain)
Intermediate computer and scheduling system knowledge

Work Environment & Physical Requirements

Ability to stand and walk for extended periods of time
Ability to lift and carry up to 35 pounds regularly and up to 50 pounds occasionally
Ability to bend, stoop, and move throughout the restaurant as needed

What Success Looks Like in This Role

Successfully leads shifts in a high-volume restaurant environment
Manages and directs 30+ front-of-house team members per shift
Maintains strong guest satisfaction by resolving issues quickly and professionally
Balances service standards, labor efficiency, and operational flow during peak business hours
Demonstrates the ability to make independent decisions under pressure without constant oversight
Builds and maintains a high-performing, accountable team culture

Salary- Starting at $60,000 + Quarterly Bonus

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Front of House Manager- Coastal Orange Beach

Job Description - Front of House Manager- Coastal Orange Beach

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