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Front of House Supervisor

icon building Company : Eos
icon briefcase Job Type : Full Time

Number of Applicants

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Job Description - Front of House Supervisor


Key Responsibilities


Team Leadership & Supervision



  • Supervise, support, and motivate front-of-house staff including cashiers, servers, and bartenders

  • Assigns stations, and duties to ensure efficient service flow

  • Monitors staff performance and provide coaching, feedback, and training

  • Trains and schedules team members

  • Handle employee concerns and escalate issues when necessary

  • Performers duties of cashier, server, and bartender as needed


Guest Experience



  • Ensure all guests receive friendly, prompt, and attentive service

  • Resolve customer complaints quickly and professionally

  • Maintain a welcoming, family-oriented environment

  • Ensures staffing meets guest flow requirements


Operations Management



  • Oversees opening and closing procedures

  • Ensure cleanliness and organization of dining areas, bar, pool area and service stations

  • Monitor wait times and table turnover to maximize efficiency

  • Coordinate with kitchen staff to ensure timely and accurate order delivery


Cash Handling & Compliance



  • Supervise cashiers and oversee cash handling procedures

  • Ensure accuracy in transactions, register balancing, and end-of-shift reports

  • Enforce responsible alcohol service standards for bartenders

  • Ensure compliance with health, safety, and sanitation regulations


Inventory & Supplies



  • Monitor front-of-house supplies including the bar (menus, utensils, beverages, etc.)

  • Performs inventory, inventory control and ordering for front-of-house


Qualifications



  • Previous experience in a restaurant or hospitality leadership role preferred

  • Strong leadership and communication skills

  • Ability to multitask in a fast-paced environment

  • Strong POS system and computer skills

  • Able to work a flexible schedule

  • Excellent customer service and problem-solving abilities

  • Strong business math and cash handling skills

  • Availability to work evenings, weekends, and holidays


What We Offer



  • Competitive pay

  • Complete benefits program including medical, dental and vision insurance

  • 401(k) plan with company match

  • Excellent PTO plan and 9 paid holidays

  • Opportunities for growth and advancement

  • Supportive, team-oriented work environment



EOE / AA / M / F / Veterans / Disabled / Drug-Free Workplace

 
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