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Front of House Team Member

Job Description - Front of House Team Member

We are looking for dependable, positive team members who are passionate about hospitality and serving others. Providing an exceptional guest experience is a core responsibility of this role and is required for all team members. This position is fast-paced and team-oriented, offering opportunities to learn, grow, and make a meaningful impact on our guests and community.

Our Benefits Include:

  • Flexible scheduling (great for students and those with other commitments)
  • Sundays off — guaranteed day off every week
  • Free or discounted meals during shifts and on your day off
  • Positive, team-focused work environment
  • Paid training — no experience required, just bring a great attitude!
  • Clear opportunities for growth and advancement within the restaurant
  • Leadership development and skill-building (communication, teamwork, customer service)
  • Employee recognition and appreciation (team meals, events, celebrations)
  • Scholarship opportunities through Chick-fil-A Remarkable Futures
  • Consistent hours available for strong performers

Team Member Responsibilities:

  • Provide friendly, accurate, and efficient service to every guest
  • Take customer orders, process payments, and ensure order accuracy
  • Prepare and serve food following Chick-fil-A quality, safety, and cleanliness standards
  • Maintain a clean and organized work environment, including dining room, kitchen, and restrooms
  • Work as part of a team to ensure smooth daily operations during all shifts
  • Follow all food safety, sanitation, and company procedures
  • Communicate clearly with leaders and teammates to meet guest needs
  • Handle guest concerns professionally and with a positive attitude
  • Arrive on time and ready to work scheduled shifts

Physical & Work Environment Requirements

  • Ability to stand for extended periods of time
  • Ability to lift up to 30 lbs as needed
  • Ability to work in a fast-paced environment
  • Ability to work outdoors and tolerate all types of weather conditions, including heat, cold, rain, and wind (e.g., drive-thru, curbside, or order-taking roles)

Qualifications

  • Must be 16 years of age or older to work at this location
  • Ability to work opening and/or closing shifts, including early mornings, evenings, and weekends
  • Must have Saturday availability
  • Reliable transportation to and from work
  • Strong work ethic with a positive, team-oriented attitude
  • Ability to follow directions and company standards
  • Willingness to learn and take feedback
  • Ability to work in a fast-paced environment
  • Strong communication and customer service skills

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Work schedule

  • Weekend availability
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