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Front of House Team Member

Job Description - Front of House Team Member

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type

  • Full-time 
  • Part-time  

OUR BENEFITS INCLUDE 

  • A fun work environment where you can positively influence others 
  • Flexible scheduling (Closed on Sundays) 
  • Learning first-hand from Operator and restaurant leaders 
  • Intentional growth and development 
  • Scholarship opportunities 
  • Competitive Pay 
  • Leadership opportunities 

Responsibilities

  • Always Smile!
  • Create and maintain eye contact 
  • Speak enthusiastically and with a positive tone 
  • Make connections with all guests 
  • Being able to Multitask quickly, but ensuring good quality 
  • Be team-oriented, adaptable, dependable, and have a strong work ethic 
  • Ability to work on your feet for several hours a day
  • Willingness to work outside year-round
  • Be able to communicate clearly and effectively
  • Adhere to Chick-Fil-A policies at all times
  • Other duties as assigned

Qualifications and Requirements 

  • Consistency and reliability 
  • Cheerful and positive attitude and tone 
  • Loves serving and helping others 
  • Customer service oriented 
  • Strong interpersonal skills 
  • Detail-oriented 
  • Works well independently and in a team based environment 
  • Be willing and able to work a flexible schedule 
  • Able to successfully multitask 
  • Have the ability to lift 5-35 lbs on a regular basis 
  • Have the ability to stand for long periods of time 

Work Schedule

  • Mornings (anywhere from 5:30 AM to 3 PM)
  • Afternoons (anywhere from 10 AM to 6 PM)
  • Evenings (anywhere from 2 PM to 11 PM)

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

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